JOB TITLE: Internal Sales Manager- IT Sales & Public Sector Location: Nottingham- onsite Full Time Salary: £Competitive + Bonus Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral Programme and many more. Are you an experienced Internal Sales Manager who knows how to get the best from a sales team while still keeping a strong commercial focus? XMA is looking for an Internal Sales Manager to lead and develop its public sector internal sales team (10 Internal Account Managers) in Nottingham. This is a great opportunity for a commercially driven sales leader who enjoys coaching people, creating a high-performance culture and driving sustainable revenue and customer growth. You'll have the opportunity to shape how the team operates, translating commercial priorities into clear sales activity while helping your people develop, perform and succeed....

Role description We are looking for a detail-focused and analytical Sales Quality Assurance Analyst to support the review of sales interactions across internal and partner sales channels. You will independently review recorded sales interactions alongside CRM and system information to ensure customers have been provided with accurate information, appropriate support and fair outcomes. Your findings will provide evidence-based assurance and help identify recurring themes, areas for improvement and potential risks across sales quality, regulatory compliance and customer experience. Key Responsibilities Review recorded sales interactions against agreed quality, regulatory and customer outcome standards. Check that customers have been provided with accurate information, including tariffs, prices, key terms, payment arrangements and required disclosures. Compare call recordings against CRM records, system information, consent details and sales classifications to ensure...

Role description We are looking for a detail-focused and analytical Sales Quality Assurance Analyst to support the review of sales interactions across internal and partner sales channels. You will independently review recorded sales interactions alongside CRM and system information to ensure customers have been provided with accurate information, appropriate support and fair outcomes. Your findings will provide evidence-based assurance and help identify recurring themes, areas for improvement and potential risks across sales quality, regulatory compliance and customer experience. Key Responsibilities Review recorded sales interactions against agreed quality, regulatory and customer outcome standards. Check that customers have been provided with accurate information, including tariffs, prices, key terms, payment arrangements and required disclosures. Compare call recordings against CRM records, system information, consent details and sales classifications to ensure...