Retail Service Manager – Edinburgh Join the Journey. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, people-focused environment? If so, CrossCountry is looking for enthusiastic Retail Service Managers to join our dynamic team based in Edinburgh throughout 2026 . What you’ll be doing As a Retail Service Manager , you will be the face of CrossCountry onboard our trains – providing a warm welcome, delivering a high-quality at-seat catering service, and making every journey a positive experience for our customers. From serving refreshments in Standard Class to offering complimentary service in First Class, you will play a key role in ensuring passengers travel in comfort and style. What’s in it for you? Starting salary : £26,888 , rising to £34,061 after successful training (based on a 38-hour week) Permanent, full-time position with great career prospects Comprehensive training and...