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Pontoon
02 Oct, 2026
Contract
Design Researcher
Pontoon London, UK
Job Title: UX Researcher Location: London Contract length: 6 Months (with possible extension) Working Pattern: 2 days per week in the office, About the Opportunity: Our client, a leading organisation in the banking industry, is seeking a talented and passionate UX Researcher to join their dynamic team. With a commitment to transforming banking through innovative design and research, this role presents an exciting opportunity to shape product and service development for millions of customers. Key Responsibilities: Develop and lead the research strategy for a key business area, collaborating with multi-disciplinary design, product, and engineering teams. Manage research plans and roadmaps, ensuring alignment with both short-term objectives and long-term strategic direction. Conduct generative and evaluative research to uncover customer insights, solve problems, and identify new opportunities. Deliver impactful research findings that synthesise qualitative and...
Pontoon
02 Oct, 2026
Permanent
Design Researcher
Pontoon London, UK
Job Title: UX Researcher Location: London Contract length: 6 Months (with possible extension) Working Pattern: 2 days per week in the office, About the Opportunity: Our client, a leading organisation in the banking industry, is seeking a talented and passionate UX Researcher to join their dynamic team. With a commitment to transforming banking through innovative design and research, this role presents an exciting opportunity to shape product and service development for millions of customers. Key Responsibilities: Develop and lead the research strategy for a key business area, collaborating with multi-disciplinary design, product, and engineering teams. Manage research plans and roadmaps, ensuring alignment with both short-term objectives and long-term strategic direction. Conduct generative and evaluative research to uncover customer insights, solve problems, and identify new opportunities. Deliver impactful research findings that synthesise...
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