Pontoon
London, UK
Job Title: UX Researcher Location: London Contract length: 6 Months (with possible extension) Working Pattern: 2 days per week in the office, About the Opportunity: Our client, a leading organisation in the banking industry, is seeking a talented and passionate UX Researcher to join their dynamic team. With a commitment to transforming banking through innovative design and research, this role presents an exciting opportunity to shape product and service development for millions of customers. Key Responsibilities: Develop and lead the research strategy for a key business area, collaborating with multi-disciplinary design, product, and engineering teams. Manage research plans and roadmaps, ensuring alignment with both short-term objectives and long-term strategic direction. Conduct generative and evaluative research to uncover customer insights, solve problems, and identify new opportunities. Deliver impactful research findings that synthesise qualitative and...
