Location Remote working (anywhere in the UK) About the job Job summary Are you looking for an opportunity to combine leadership with continued hands-on user research? We have an opportunity for you to stay closely connected to user research practice while supporting and guiding your team. Our User Researchers work in an open, iterative and collaborative way in a multidisciplinary team, and communicate effectively, working closely with our designers, product managers, performance analysts, developers, business analysts and other stakeholders and colleagues. The User Research team is part of a larger User Centred Design (UCD) team that sits within the Product Design Directorate, alongside the Product Management and Business Analysis teams. The UCD team is a community of 6 teams. There are: Service Design, Interaction Design, Content Design, Accessibility, User Research and Performance Analytics. Each team supports each other to review insights from our performance analytics...

Role: UX - User Researcher - Mid Weight - 12M FTC Contract: 12 M FTC Shift pattern: Full Time Location: Nottingham Closing date: 15th April 2026 Recruitment Partner: Matthew Nelligan What you'll be doing We have an exciting opportunity available in the form of a 12 month fixed term contract to join our User Research team within Experimentation & Insights in Digital. Passionate about making digital products customer-centric? Fascinated with human behaviour? You could be our next customer advocate who can help our product teams make insight led decisions to create user-friendly products and services. We're looking for a curious User Researchers to join our growing digital team. You'll have the opportunity to work across healthcare and beauty as we work with our product teams to build a more customer-driven product lifecycle. As a user researcher, your role is to evaluate how customers are interacting with a product or service. You illustrate these...