Senior UX Researcher Contract: Inside IR35 Start: ASAP Location: London - Onsite 1 day per week Role Overview We are looking for a Senior UX Researcher to help uncover customer needs, behaviours, and pain points across key digital journeys. You will lead research that informs product and design decisions, ensuring the customer voice is central to how digital services evolve. This is a hands-on senior role suited to someone who can work strategically and tactically, delivering clear, actionable insight that helps teams move quickly and make confident decisions. Key Responsibilities Plan and deliver qualitative and mixed-method UX research across digital products Identify key research questions and select the most effective research approach Work closely with product, design, CX, data, and stakeholders to inform decision-making Conduct interviews, usability testing, concept testing, and journey research Synthesise insights and translate findings into...

Join Us as a Telephone Interviewer! Flexible Evening Hours! Are you a fantastic communicator with a passion for making a difference in your community? If so, we have an exciting opportunity for you! Our client, a leading public service organisation, is on the lookout for a dedicated Telephone Interviewer to assist in gathering valuable public feedback for Leicestershire Police. Your efforts will help drive significant service improvements and enhance community engagement. Key Details: Position: Telephone Interviewer Location: Leicestershire Police Force HQ, Enderby - onsite Hours: 12 hours per week (Flexible evening shifts from 6pm to 9pm, Monday to Thursday) Hourly Rate: 13.08 For this position and due to the nature of the calls you will be handling you must be over the age of 18. You must also live within the Leicester area so that you can get to site. What You'll Do: As a Telephone Interviewer, you will: Conduct friendly, structured telephone interviews with...