Role description We are looking for a detail-focused and analytical Sales Quality Assurance Analyst to support the review of sales interactions across internal and partner sales channels. You will independently review recorded sales interactions alongside CRM and system information to ensure customers have been provided with accurate information, appropriate support and fair outcomes. Your findings will provide evidence-based assurance and help identify recurring themes, areas for improvement and potential risks across sales quality, regulatory compliance and customer experience. Key Responsibilities Review recorded sales interactions against agreed quality, regulatory and customer outcome standards. Check that customers have been provided with accurate information, including tariffs, prices, key terms, payment arrangements and required disclosures. Compare call recordings against CRM records, system information, consent details and sales classifications to ensure...

Ready to shape quality across a complex technical engineering environment? Join Tetra Tech and help embed a culture of excellence, compliance and continual improvement across our Operating Unit (OU). Purpose & Scope of the Role Reporting to the Operating Unit Support Services Director, you will lead the development and implementation of quality principles, processes and practices across the OU. Working closely with Managing and Functional Directors, the Head of Health & Safety, Project Managers, support teams, SSHEQ colleagues and Tetra Tech quality teams globally, you will ensure our systems, documentation and accreditations remain effective, current and fit for purpose. Your Impact in this position You will influence quality performance at every level, coaching colleagues, strengthening assurance and leading improvements that support safe, efficient and consistently high-quality delivery. You will also line-manage at least one team member, providing...

Background and summary of the job The Minster Centre is a registered charity, limited company, and leading specialist provider of integrative counselling and psychotherapy training based in Queen's Park, London. Established in 1978, we have trained thousands of therapists and maintain an extensive, vibrant professional community. We currently have around 400 students enrolled across courses ranging from open-access introductory workshops to postgraduate degree programmes. Our courses are accredited by the UK Council for Psychotherapy (UKCP) and the British Association for Counselling and Psychotherapy (BACP), with our academic degree programmes validated by Middlesex University. We are also registered as a higher education provider with the Office for Students (OfS). In addition to our training, the Minster Centre Psychotherapy & Counselling Service (MCPCS) offers safe, affordable counselling to the local community, delivered by advanced trainees under professional...

Passionate about food, excited by FMCG and ready to make a real impact on quality, safety and innovation? We're looking for a proactive, detail-oriented food technical professional to join a dynamic business bringing the flavours of Italy to the UK through our Diforti range. This is an exciting, varied role combining food safety, quality assurance, regulatory compliance and product development. Working closely with the Technical Manager and Technical Director, you'll play a key role in maintaining high standards, supporting innovation and building strong relationships with Italian suppliers and customers. Fluency in both written and spoken Italian is essential and non-negotiable, as you'll work directly with Italian suppliers on technical specifications, product development and quality matters. What will you be doing? You'll help ensure our products are safe, compliant and consistently meet customer expectations. Your responsibilities will include: Supporting and improving...

Are you passionate about driving quality excellence and continuous improvement within a manufacturing environment? Our client, an innovative and forward-thinking organisation with a strong reputation for delivering exceptional solutions and embracing new ideas, technologies, and ways of working, is seeking an experienced Quality Manager to join their growing team This is an exciting opportunity to take ownership of the quality function within a well-established and respected organisation. As Quality Manager, you will play a pivotal role in maintaining high standards, enhancing processes, and driving a culture of continuous improvement across the business. Working closely with cross-functional teams, you will have the opportunity to influence strategic quality initiatives, champion best practices, and ensure products and processes consistently meet customer and industry expectations. Key Responsibilities: Team Leadership: Manage, mentor, and coach a team...

Location: Crawley, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Quality Assurance Manager Are you an inquisitive collaborative and an influential individual looking for an exciting, dynamic and varied role in Quality Assurance? Do you enjoy using your judgement, risk-based thinking and problem-solving skills to help shape decisions and support programme success throughout the project lifecycle? If so, we'd love to hear from you. We're looking for Quality Assurance Managers to join our team in Crawley. What We're Looking For We value diverse experiences and...

Are you an experienced Compliance & Quality Manager , looking for a flexible, part-time role with real influence? If so, we have the perfect position for you. Our client is a growing and ambitious business. As they continue to expand and develop their own product portfolio, they would like to recruit an experienced Compliance & Quality Manager (RP) to ensure their quality, regulatory and operational standards remain exceptional. This is a varied role combining regulatory compliance, quality assurance, health & safety oversight, and HR/facilities administration support. You'll play a key role in maintaining the licences, leading audits and inspections, and helping shape the next stage of the company's growth. Job title: Compliance & Quality Manager Location: Canterbury, Kent Salary: 45,000- 50,000 FTE (Pro Rata) Hours: Part-time, working approximately 16 hours per week , you will have flexibility to agree a working pattern...

A fast-growing global toy company creating sensory and novelty toys, are looking for a highly organised and detail focused QA professional to join their quality team and help ensure that every product meets our high standards for safety, quality, performance and regulatory compliance. Working closely with UK design, buying and project teams and manufacturing partners in the Far East, you will play an important role in taking products from concept through to production and delivery. Key Responsibilities Manage quality assurance activities throughout the product development and manufacturing process. Review product specifications, samples, artwork, packaging and technical documentation. Ensure products comply with applicable UK, EU, US and international toy safety requirements. Coordinate product testing with approved third-party laboratories. Review test reports, certificates and technical documentation and identify any compliance gaps. Work closely with...

To be successful, the Director Buying services- Quality Assurance will be an experienced senior technical leader with deep domain expertise in product safety, legality, quality standards, supplier assurance and regulatory compliance. They will be able to lead high-performing teams, manage risk effectively and influence stakeholders across the business to protect ALDI s reputation and deliver consistently high standards for customers. The QA vision is to make ALDI the trusted destination for affordable, quality products that meet our target customers expectations for reliability, safety and compliance. GB/IE QA supports Buying to deliver products that consistently meet customer needs and uphold ALDI s safe, legal and quality standards. Your New Role The role requires a calm, tenacious, dynamic and diligent leader who can bring order and clarity to complexity, creating a positive and engaging environment that enables a highly motivated team to deliver consistently. The...

To be successful, the Director Buying services- Quality Assurance will be an experienced senior technical leader with deep domain expertise in product safety, legality, quality standards, supplier assurance and regulatory compliance. They will be able to lead high-performing teams, manage risk effectively and influence stakeholders across the business to protect ALDI s reputation and deliver consistently high standards for customers. The QA vision is to make ALDI the trusted destination for affordable, quality products that meet our target customers expectations for reliability, safety and compliance. GB/IE QA supports Buying to deliver products that consistently meet customer needs and uphold ALDI s safe, legal and quality standards. Your New Role The role requires a calm, tenacious, dynamic and diligent leader who can bring order and clarity to complexity, creating a positive and engaging environment that enables a highly motivated team to deliver consistently. The...

We are working with a well-established and growing construction and engineering group to recruit a corporate Quality Assurance & Skills Manager for a newly created position, based in City of London. This is an excellent opportunity for an experienced Quality, Assurance, HSEQ or Management Systems professional to take ownership of quality assurance across the business while also playing a key role in skills, training and competency management. Reporting directly to the Group HSEQ Director, you will lead the management and continual improvement of the company's Integrated Quality Management System (IQMS), working closely with senior management, engineering, construction, design, operations, pre-construction, HR and Learning & Development teams. This is a hands-on and influential role for someone who enjoys improving processes, solving problems and making a tangible difference to business performance. Key Responsibilities Quality Assurance & Management Systems...

Job Description: Responsibilities Have a basic understanding of the QA role. Identify and test new data formats, enhancements and changes to designated feeds on the Real Time Ticker Plant. Responsible for managing changes from specification through to testing and deployment on production systems according to the established guidelines Point of contact for changes to designated feeds that may impact Real Time products including exchange mandated, internal and external customer requirements and fixes.  Co-ordinate and track the resultant changes across systems required for successful implementation. Manage their changes across the established deployment process from development, testing and change control. Contribute to and improve aspects of data quality through testing in discussion with managers and senior colleagues. Maintain automated regression testing suites and add to them as required.   Able to demonstrate meticulous testing practices, problem solving and adhere...

Location: Templecombe, United Kingdom Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services. Quality Assurance Manager Are you an inquisitive collaborative and an influential individual looking for an exciting, dynamic and varied role in Quality Assurance? Do you enjoy using your judgement, risk-based thinking and problem-solving skills to help shape decisions and support programme success throughout the project lifecycle? If so, we'd love to hear from you. We're looking for Quality Assurance Managers to join our team in Templecombe. What We're Looking For We value diverse experiences and...

Quality Assurance Engineer London 50,000 - 70,000 An established and growing communications and technology contractor is looking for an experienced Quality Assurance Engineer to join its London team. The company specialises in delivering communications, infrastructure and technology solutions across technically demanding projects. With an experienced engineering and project delivery team, the business has built a strong reputation for quality, reliability and delivering complex projects to a high standard. This is a key role within the project team, with responsibility for ensuring quality is maintained throughout the full project lifecycle - from initial planning and design through to installation, testing and final handover. You will work closely with project managers, engineers, site teams, subcontractors and clients, carrying out inspections and audits, reviewing project documentation and ensuring works are delivered in accordance with specifications, standards and...

Quality Assurance Manager Location: This post can be based in either our Nottingham or London Office Beeston, NG9 1LA (with travel to London required) - Salary: Banding £52,273 - £55,024 Farringdon (with travel to Midlands required - Salary Banding £57,501 £60,527 Contract Type: 9 Month Fixed Term Contract - 37.5hrs per week Monday to Friday Hybrid Working About the Role Due to an internal move, we are seeking an experienced Quality Assurance Manager to lead assurance, governance and compliance activities that support safe, effective and high-quality services for our residents. As part of the Risk & Assurance Management Team, you will be responsible for delivering quality assurance frameworks, coordinating assurance activity for regulatory compliance, managing audit programmes, overseeing self-assessments, and leading learning from reviews, incidents and investigations. This is more than a compliance role. You will be instrumental in helping the organisation...

Cardstream is a market-leading fintech providing secure, scalable payment technology and infrastructure to partners across the payments ecosystem. Trusted by acquirers, ISVs, SaaS platforms, and payment providers, Cardstream enables businesses to build, scale, and operate sophisticated payment propositions with confidence. We are looking for a proactive Software Quality Assurance Engineer to help ensure the reliability, security, and performance of Cardstream s payment platform. If you re detail-driven, curious, and passionate about delivering high-quality software in a fast-growing FinTech, we want to hear from you. Why This Role? This is an opportunity to play a defining role in the quality of ground-breaking payment technology used at scale. As a Software Quality Assurance Engineer at Cardstream, you will help protect the reliability, security, and performance of platforms operating in a highly regulated FinTech environment. Your work will directly influence how...

Group Quality Assurance Advisor Group position based in Aberdeen HQ. (But will be required to travel to other Hydrasun or Customer locations.) To assist the Group HSEQ Manager in ensuring overall group governance and compliance to Hydrasun s Integrated HSEQ management system, and specifically to the ISO9001:2015 standard. Provide strategic support to the organisation to ensure continuous improvement of Quality Assurance within the business and taking the lead on driving efficiency and effectiveness in the quality management system requirements. To provide professional support to all internal and external stakeholders (employees, customers, suppliers, regulatory bodies, accreditation bodies, approval bodies) Responsibilities of the Role General To ensure Hydrasun maintains overall compliance to the standards, processes and procedures, and all other associated requirements, as defined within Hydrasun s HSEQ, HR and Competency management systems. To work safely at all...

Are you passionate about driving quality excellence and continuous improvement within a manufacturing environment? Our client, an innovative and forward-thinking organisation with a strong reputation for delivering exceptional solutions and embracing new ideas, technologies, and ways of working, is seeking an experienced Quality Manager to join their growing team This is an exciting opportunity to take ownership of the quality function within a well-established and respected organisation. As Quality Manager, you will play a pivotal role in maintaining high standards, enhancing processes, and driving a culture of continuous improvement across the business. Working closely with cross-functional teams, you will have the opportunity to influence strategic quality initiatives, champion best practices, and ensure products and processes consistently meet customer and industry expectations. Key Responsibilities: Team Leadership: Manage, mentor, and coach a team of...

Astute's Power and Energy Team is partnering with a major construction project to recruit a Quality manager for its Bridgwater, Somerset site. The Quality manager role comes with a competitive day rate an initial 6 month contract with potential extension and is outside IR35. If you're an experienced electrical QA/QC professional looking to take ownership of quality on a major battery manufacturing project, then submit your CV to apply today. Responsibilities and duties of the Quality manager role Reporting to the Project manager you will: Manage and oversee electrical quality activities across the project. Develop, review and implement Inspection & Test Plans (ITPs). Carry out site inspections and monitor electrical installation quality. Identify, manage and close out NCRs, defects and snags. Work closely with electrical subcontractors and the wider project team. Review testing, inspection and certification documentation. Support commissioning,...