We are excited to offer a fantastic opportunity for a permanent Customer and Performance Officer to join our dynamic Staffordshire Account in Stafford . This role will be carried out on-site at 1 Tipping Street, Stafford, ST16 2DH. This position offers a competitive salary and the standard hours of work are 37.5 hours per week, Monday to Friday. As a Customer and Performance Officer, your role will be to develop clear and effective communications using the Microsoft suite, carry out engagement visits with internal teams to enhance collaboration and relationships, and provide support with customer enquiries by preparing and issuing responses. What You'll Do: Produce monthly newsletters, including content writing, visual design, and layout creation to deliver engaging and creative publications. Maintain and update internal communication platforms with positive news stories, updates, and other relevant content. Conduct engagement visits with internal teams to...