About The Role This is a 12-month fixed-term opportunity to step into a senior leadership role within Supporter Services at a crucial point of transformation. As Senior Supporter Services Manager, you'll act as deputy to the Head of Supporter Services, providing steady operational leadership across a busy, multi faceted function while a major CRM programme is delivered across Fundraising. It's a role for someone who's comfortable operating at pace, holding complexity, and making sure the day to day never loses momentum while change is happening around it. Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life. You'll take responsibility for the smooth running of supporter care, income processing, fulfilment, Gift Aid and associated operational activity, ensuring high standards are maintained across every touchpoint. This is about joining the dots between teams, systems and...

We are delighted to have a newly created 18 Month Fixed Term opportunity for a Planning and Insight Officer to join our new Strategy, Planning and Impact team here at RBL. This new team is responsible for shaping, evolving and delivering our organisations strategy for achieving our vision, mission and outcomes. It is an exciting time to join us as we work collectively as an organisation on our new 10 year strategy and continue to work to support our Armed Forces community now and into the future. Reporting directly to our new Director: Strategy, Planning and Insight, this role will see you supporting organisational planning, performance insight and evidence-based decision-making across the function. You will bring together planning, operational and performance information from multiple sources, interpret what the data is indicating, identify risks, trends and areas for improvement, and translate findings into clear reporting outputs that inform management action. This role...