Housing and Wellbeing Officer - Floating Support - 9 Months Fixed Term Contract Location: Blackburn Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for providing floating support to customers living in a range of tenancies, including social housing, private rented and other settled accommodation. The role focuses on tenancy sustainment, promoting independence, preventing homelessness and supporting customers to manage their tenancy successfully within a customer-focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on supporting customers who may have a history of drug or alcohol use, mental health needs and other complex circumstances, working with landlords, housing providers and partner agencies to identify risks early, resolve tenancy-related issues and help customers remain settled in their homes. What you'll be doing To assist customers to...

Our client, Caerphilly council is looking for a housing advisor to join their team. Operate Part 2 of the Housing Act 2014 and the associated current Code of Guidance. Investigate all enquiries from persons homeless or threatened with homelessness, to assess their needs and to ensure satisfactory completion of all homeless duties required under the above legislation. Ensure that adequate homelessness prevention measures are carried out. Organise and maintain accurate records, statistics and administrative systems and ensure procedures are properly carried out. Refer homeless households and authorise placements to the Emergency Housing team. Provide advice on all housing related issues which includes providing customers with detailed advice and assistance on homelessness, housing options, the prevention of homelessness and other housing issues such as the legality of tenancy agreements, matrimonial/housing law, etc. Work closely with the Housing Register Team with...

Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At the organisation, they believe everyone deserves a place to call home and a service they can rely on. They're looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you'll be responsible for the operational delivery of housing services across your locality. You'll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You'll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong...

Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We're looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you'll be responsible for the operational delivery of housing services across your locality. You'll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You'll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes....

Working hours: Full time - 36 hours per week Schedule type: Hybrid working - 1 day a week in the office, however this is dependent on business needs / Office based / Remote The Role Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Tenancy Enforcement Officer, you'll join a Tenancy Enforcement compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your...

Your new company You will be joining a well-established and customer-focused housing provider dedicated to delivering high-quality housing services and sustaining successful tenancies. With a strong emphasis on early intervention and resident support, the organisation promotes financial inclusion and works collaboratively with tenants to prevent arrears and maximise income collection. You'll be part of a forward-thinking team committed to making a positive impact within the community.Your new role As an Income Recovery Officer, you will be responsible for managing rent accounts and reducing arrears across a designated housing patch. You will take a proactive approach to income collection, supporting tenants to sustain their tenancies while maximising revenue for the organisation.Key responsibilities include: Managing a caseload of rent accounts, ensuring arrears are monitored and recovered effectively Contacting tenants to discuss arrears and agree sustainable repayment...

The Resident Involvement Officer will play a key role in engaging with residents, ensuring their voices are heard and their feedback is incorporated into decision-making processes. This temporary opportunity in Leeds is ideal for someone passionate about community engagement within the not-for-profit sector. Client Details This is an opportunity to join a respected organisation in the not-for-profit sector, known for its commitment to providing high-quality housing and community-focused services. The organisation operates as a medium-sized entity and focuses on delivering impactful initiatives that improve residents' lives. Description Develop and implement strategies to enhance resident involvement in organisational decision-making processes. Organise and facilitate meetings, workshops, and events to gather resident feedback and foster collaboration. Act as the main point of contact for residents, addressing their queries and ensuring their concerns are escalated...

Assessment and Recovery Officer (Temporary Contract) Wolverhampton City Centre (flexible working available) Contract: Temporary until at least 16th November Directorate: Finance - Revenues & Benefits Grade 5 (salary dependent on experience) About the Role City of Wolverhampton Council is seeking a highly motivated Assessment and Recovery Officer to join our Revenues and Benefits team on a temporary basis. This is a key role focused on ensuring the right benefits are paid accurately and on time, while also maximising the collection of council income and recovering outstanding debt effectively and sensitively. Key Responsibilities Assess and process: Housing Benefit and Council Tax Support claims Council Tax and Business Rates liabilities Manage and recover outstanding debt, including: Negotiating sustainable repayment plans Determining appropriate enforcement action Attending court where required to support recovery activity Provide excellent customer...

Customer Contact Officer - Full Time Location: Head Office - Didsbury You'll be the first point of contact for our customers and often colleagues for a wide range of queries that will be received through various contact methods. You'll work in a fast paced and busy Customer Hub with a focus on providing excellent timely resolution for our customers and colleagues. Every day and every enquiry is different, but you will have plenty of support around you to enable you to deliver the level of service expected, including peer to peer support, specialists and managers who are all easily accessible to provide the coaching and guidance needed. What you'll be doing Responding to a range of customer and colleague queries which will include raising repairs, rent account management, tenancy related issues, ASB queries, re-housing advice and complaints. Responding to these enquiries in a timely manner through a range of ways such as over the phone, by email and by...

Customer Contact Officer - Part Time - 25 Hours per week Location: Head Office - Didsbury You'll be the first point of contact for our customers and often colleagues for a wide range of queries that will be received through various contact methods. You'll work in a fast paced and busy Customer Hub with a focus on providing excellent timely resolution for our customers and colleagues. Every day and every enquiry is different, but you will have plenty of support around you to enable you to deliver the level of service expected, including peer to peer support, specialists and managers who are all easily accessible to provide the coaching and guidance needed. What you'll be doing Responding to a range of customer and colleague queries which will include raising repairs, rent account management, tenancy related issues, ASB queries, re-housing advice and complaints. Responding to these enquiries in a timely manner through a range of ways such as over the phone,...

Location: Maidstone Contract: Temporary, 3 months Hours: Full-time, 37 hours per week Salary: £20 per hour, plus holiday (circa £38,500 salaried equivalent) Start Date: ASAP Prospectus is proud to be supporting our client in their search for a temporary Homelessness Resettlement Officer . Please note this role will require a standard DBS check due to the need to work closely with vulnerable adults. Responsibilities: Manage a caseload of households owed the main housing duty, supporting them into settled accommodation Develop and maintain Personalised Housing Plans to help prevent and relieve homelessness Provide housing advice across a range of options including private rented sector, social housing, and supported accommodation Work closely with landlords and partners to secure accommodation and remove barriers (e.g. rent arrears, affordability issues) Carry out assessments, interviews, and home visits where required Ensure decisions are made in...

Location: Maidstone Contract: Temporary, 3 months Hours: Full-time, 37 hours per week Salary: £20 per hour, plus holiday (circa £38,500 salaried equivalent) Start Date: ASAP Prospectus is proud to be supporting our client in their search for a temporary Homelessness Support Officer . Please note this role will require an enhanced DBS check due to the need to work closely with vulnerable adults. You will also require a valid driving licence and access to your own vehicle. Responsibilities: Manage a caseload of clients, delivering effective support, needs assessments, and support plans Provide practical and emotional support to vulnerable individuals with complex needs Work collaboratively with partner agencies to deliver multi-agency interventions Support individuals to access services such as housing, healthcare, education, and employment Carry out risk assessments and develop "staying safe" plans Help prevent and reduce rough sleeping and...

Are you a warm and caring person looking for a meaningful career? The Move On & Activities Support Worker for South Manchester mental health services primarily based in our Lone parent service in Wythenshawe, plays a key role in supporting people to move on successfully from supported or temporary accommodation into sustainable, independent housing, while promoting wellbeing, independence and meaningful community connection. The role is strongly focused on active move on work, supporting individuals and households to explore all appropriate housing options, secure tenancies, and develop the skills and confidence that they have gained in the supported living setting and use this into more independence in the community . some transition support to enable people to settle successfully and sustain their homes may be beneficial to some tenants and families moving on. Alongside housing-related support, the post holder will plan and deliver activities and community-based...

Project Officer x2 Location: Hybrid/Remote (With site travel in the South) Salary : £26,897 per annum Vacancy Type: One role available, permanent full time and one 12 month fixed term contract available Closing Date: 3 rd of July 2026 Home Based, covering the South (East and West Sussex, Hampshire, Bournemouth, Christchurch, Poole, Dorset, Wiltshire & Devon). Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? If this sounds like you, keep reading. At The Organisation, they have some of the most significant growth targets in the sector and they're looking for two Project Officers to help support to drive forward their development programme. They understand how desperately these new homes are needed and their second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving them the long-term...

Resident Engagement Officer Location: Home Based, covering the North East Salary : £32,300 per annum plus £3,715 car allowance Vacancy Type: Permanent, Full Time It matters. So they're bringing it closer to home. Their customers have told them they want them to understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. They need a Resident Engagement Officer , internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn't just gather feedback, but turns it into meaningful change for customers and neighbourhoods. This is your opportunity to work at the heart of their communities: building trusted relationships, amplifying customer voices, and helping shape the services they deliver every day. What you'll be doing...

For over 60 years this charity has been building a better childhood for all. Research and Development Officer Contract: Permanent Work Pattern: Part Time, 28 hours per week (0.8 FTE) Salary: £34,408 per annum, FTE (£27,526 per annum for 28 hours per week), with annual salary increments for the first three years Location: Homebased - however the organisation have offices in Sheffield, Newton Abbot and Belfast that staff can work from should they choose. The Vacancy For over 20 years, this organisation has been at the forefront of supporting evidence-informed practice in adult social care. They are now looking for a passionate and experienced Research and Development Officer to join their adults' team. This is a fantastic opportunity for a skilled facilitator with strong experience in adult social care (or a related sector, e.g. housing, homelessness, mental health or criminal justice) who is motivated to make a real impact. While the role requires a solid...

Information Governance Officer Location: Remote Salary: £33,000 per annum Vacancy Type: Permanent, Full Time At Stonewater, we re committed to operating in a compliant, transparent and accountable way - ensuring the information we hold is managed responsibly and securely. We re now looking for an Information Governance Officer to join our Governance & Assurance team. This is a fantastic opportunity for someone with a keen interest in data protection and compliance to play a key role in supporting data privacy practices across the organisation. You ll work closely with our Data Protection Manager, delivering day-to-day information governance activities, supporting colleagues with practical advice, and helping ensure we meet our legal and regulatory responsibilities. What you ll be doing What you ll be doing In this varied and rewarding role, you will: Manage data subject rights requests (including SARs) end-to-end, ensuring they are completed accurately and...

Governance Officer Location: Remote Salary: £33,000 per annum Vacancy Type: Permanent, Full Time At Stonewater, we re committed to operating in a compliant, transparent and accountable way - ensuring the information we hold is managed responsibly and securely. We re now looking for a Governance Officer to join our Governance & Assurance team. This is a varied and rewarding role where you ll play a key part in supporting our governance framework and helping to maintain our strong regulatory position. You ll provide high-quality support to non-executives and colleagues across the organisation, ensuring governance processes run smoothly and efficiently. What you ll be doing In this role, you will: Act as a first point of contact for governance-related queries, providing timely and helpful advice to colleagues Organise and support board and committee meetings, including preparing arrangements and attending where required Provide dedicated support to...

Tenancy Support Officer Location: Rugby, Warwickshire Salary: 22.5 to 24.7 Umbrella Contract: Full-Time, Permanent (Hybrid 1 day a week) Driving Licence Required: Yes Make a Difference in People's Lives We are looking for a dedicated and compassionate Tenancy Support Officer to join a Housing Services team based in Rugby. This rewarding role focuses on supporting tenants with complex needs to sustain their tenancies, achieve greater independence, and improve their quality of life. As a Tenancy Support Officer, you will work closely with tenants, colleagues, and partner agencies to develop and deliver tailored support plans that help individuals overcome barriers to successful independent living. About the Role You will provide intensive tenancy support to residents living in social housing who require additional assistance to maintain their tenancy. Working as part of a multi-agency network, you will coordinate support, advocate for tenants, and...

Join Our Team as a Homelessness Officer! Are you passionate about making a difference in the lives of individuals and families facing homelessness? We are looking for a dedicated and empathetic Homelessness Officer to join our dynamic team for a temporary contract of 3 months, there may be the opportunity for you to apply for a permanent post within the team also. If you're ready to take on a fulfilling role that allows you to help residents secure stable housing solutions, we want to hear from you! Position: Homelessness Officer Contract Type: Temporary Hourly Rate: 18.85 per hour Contract Length: 3 months Working Pattern: Full Time Location: City of Wolverhampton Council, Civic Centre, St. Peter's Square, Wolverhampton, West Midlands, WV1 1SH Workstyle: Hybrid - 3 days in the Civic Centre and 2 days working from home. Key Responsibilities: Prevent Homelessness : Assist residents in retaining their current accommodation or finding suitable alternatives...