Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Customer Journey Manager Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Job Purpose The Customer Journey Manager is responsible for leading the design, optimisation and continuous improvement of end-to-end customer journeys across services and customer groups. Operating within the Customer Experience Excellence function, the role translates customer experience design direction, standards and frameworks into practical journey improvements that enhance customer outcomes and operational effectiveness. Working collaboratively across...

Job title: Insight Manager Contract: 6 Months Working Pattern: Remote (occasional travel required) Rate: 600- 800 per day (Umbrella) The Opportunity We are seeking an experienced and commercially minded Insight Manager to join our team. This is an exciting opportunity for a data-driven professional who thrives on transforming complex operational and financial data into compelling insights and strategic recommendations. You will play a pivotal role in supporting business improvement initiatives across Field Operations, helping senior stakeholders make informed decisions that maximise performance, return, and long-term success. We're looking for someone who combines strong analytical capability with exceptional storytelling skills, someone confident presenting to senior leadership and able to communicate insights in a clear, engaging, and commercially impactful way. Key Responsibilities Develop and maintain insightful reports, dashboards, and performance...

Project Manager 6 Months - Contract Warwick (2 days a week on site) Are you ready to take on a pivotal role in transforming the utilities sector? Our client is seeking a dynamic Project Manager to join their Major Programme Delivery (MPD) team within the Transformation & Major Projects Directorate. This is your chance to contribute to high-impact initiatives that align with strategic objectives and enhance governance and outcomes! Key Responsibilities: As a Project Manager, you will: Define project scope, goals, and deliverables that resonate with business objectives in collaboration with senior management and stakeholders. Ensure timely delivery of projects within scope and budget. Develop comprehensive project plans and schedules, managing dependencies and critical paths. Organize and allocate resources effectively, guiding project team members and assigning responsibilities. Coordinate with internal teams and external vendors to achieve...

Category Manager - Metering Location: Flexible UK Location Hybrid (2 days WFH / 3 days on-site or travel) Pay Rate: 650 per day via umbrella (Inside IR35) Contract Length: 6-month contract (Possible extension) The Opportunity We're supporting a leading organisation in the energy and infrastructure sector to recruit a Category Manager - Directs to play a key role in a critical metering programme . This is a fantastic opportunity to lead high-value, strategically important procurement activity, working closely with a specialist metering business unit undergoing ongoing transformation. You'll have real ownership of sourcing strategy, supplier engagement, and commercial outcomes - directly influencing how a vital operational area evolves. If you enjoy working at pace, engaging senior stakeholders, and driving value through procurement excellence, this role offers strong visibility and impact. Key Responsibilities Lead the end-to-end sourcing lifecycle for...

Connections Contract Manager . Salary: 42,781 - 60,046 per annum (depending on experience and level) Location: Warwick, Wokingham or Glasgow (Hybrid, 1-2 days in the office per week) Contract Length: 12 Months with potential for extension. Are you ready to shape the future of energy? Join us in our mission to make clean, affordable energy accessible for everyone! We are looking for a passionate and exceptional leader to step into the role of Connections Contract Manager . This is your chance to drive positive change and make a real difference in the energy industry! About the Role: As a Connections Contract Manager, you will be a vital part of our Connections Operations team, responsible for connecting low carbon technology to Great Britain's high voltage electricity network. From vast wind farms in Scotland to solar farms in Skegness, you'll be at the forefront of our mission to tackle climate change and achieve a net-zero electricity system by 2050....

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Business Change Lead Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Overview An exciting opportunity has arisen for an experienced Business Change Lead to support a major transformation programme focused on process improvement, operational readiness, and technology enhancement within a complex operational environment. This role will play a key part in driving business change activities across multiple workstreams, ensuring successful adoption of new processes, systems, and ways of working. The successful candidate will...

Planning Enforcement Officer Location: CV11 - Nuneaton and Bedworth area Pay Rate: 22.22 per hour (Umbrella) Hours: 37 hours per week Contract: 6-Month Contract Start date working towards: 22nd June 2026 We are looking for a proactive and organised Planning Enforcement Officer to support the Development Control Team on a 6-month contract. This role involves investigating breaches of planning control, monitoring development sites, and helping to deliver an effective planning enforcement service. Key Responsibilities Investigate complaints and possible breaches of planning regulations Carry out site inspections, visits, observations, and interviews Maintain accurate records and evidence from investigations Advise residents, developers, and businesses on planning enforcement procedures Monitor planning conditions and work with developers to resolve issues Draft enforcement notices and related documentation Prepare reports and provide evidence at hearings, inquiries,...

Strategic Commercial Lead Location: Hybrid - 1-2 days onsite in Warwick or Wokingham Pay Rate: 900 per day via umbrella (Inside IR35) Contract length: 6 months (possible extension) The Opportunity We're supporting a major, high-profile infrastructure programme of national importance, seeking a Strategic Commercial Lead to operate in a senior advisory capacity. This is not a traditional delivery role. Instead, you'll sit at programme level, shaping commercial strategy, influencing executive decision-making, and ensuring consistent, high-quality commercial governance across a complex delivery environment. You will play a critical role in driving value-for-money, risk optimisation, and programme-wide commercial excellence within a public sector setting. The Role You will act as a trusted commercial advisor, working closely with programme leadership to shape how the programme is procured, governed, and commercially managed. Key Responsibilities Define and...

Category Manager - Products Location: Flexible UK Location Hybrid (2 days WFH / 3 days on-site or travel) Pay Rate: 650 per day via umbrella (Inside IR35) Contract Length: 12-month contract (Possible extension) The Opportunity This is a fantastic opportunity to join a large, nationally significant infrastructure organisation on a high-impact contract. You'll step into a key Category Manager role responsible for managing critical product supply chains (e.g. valves, pipes, fittings) that underpin essential operations. This is a role where you can genuinely make a difference - improving supplier performance, unlocking value, and shaping how contracts are managed going forward. There is real scope to put your stamp on the category, with clear opportunities to drive improvements in areas that haven't been fully optimised before. Regular travel required across the UK and occasionally Europe (typically once every 4 weeks or as required) Key Responsibilities Develop...