About The Role Sytner BMW Leicester have a fantastic opportunity for a Bodyshop Workshop Controller to join our team! As a Sytner Bodyshop Workshop Controller, you will manage the flow of repairs through our on-site Bodyshop, allocating work to the most suitable technician and ensuring that high quality workmanship and adherence to agreed timescales take priority. You will lead and supervise our team of Bodyshop technicians on a day-to-day basis, motivating them to strive for the best results and helping to co-ordinate logistics to keep work flowing smoothly. You will liaise with the front of house team to ensure the customer is kept up to date and ensure that the correct processes are followed for the range of work we undertake, which includes internal preparation of Approved Used Cars, insurance repairs, and cosmetic retail work, including alloy wheel refurbishment. You will need a keen eye for health & safety and will take the lead in ensuring that our equipment...

We have an excellent opportunity for someone looking to step into a Service Management role and progress their career within Sytner Group. We are recruiting for a full-time Service Reception Manager to become part of our exceptional team at Sytner BMW Leicester. As a Service Reception Manager, you will lead a dedicated team of Service Advisors, Aftersales Consultants, and Showroom Hosts to ensure excellent customer service and first-time resolution, with the ability to communicate clearly with both customers and colleagues. You will oversee service advisors, support the service department, and deliver comprehensive Aftersales services, including maximising profitability and providing our customers with Best Advice . You will be a key member of the Management Team, reporting to the Aftersales Manager, with a focus on providing outstanding customer service and maintaining an efficient, professional aftersales front of house operation. About you Experience in a similar role is...