We are seeking a highly organised and customer-focused Key Account Co-ordinator to join our client's growing team. This role is key to building and maintaining strong customer relationships while ensuring the delivery of a "world-class" service. You will work closely with customers, engineers, schedulers, and internal teams to coordinate service delivery, meet KPIs, and ensure all work is completed in line with agreed SLAs. This is a fast-paced role requiring excellent attention to detail, strong communication skills, and the ability to prioritise effectively. Duties include Liaise with schedulers and specialist teams to ensure bookings meet customer SLA requirements Communicate effectively with customers, engineers, and subcontractors Manage all activity through the service management system Maintain accurate records and update customer portals with booking details Prepare and send RAMS, permits, and booking documentation Support permit requests and job progression via...

Our client, an international organisation, is looking for a detail-oriented Order Processing Coordinator to join their team and play a key role in delivering an excellent customer experience to their clients mainly via email. You'll be part of a collaborative environment where accuracy, organisation and teamwork are essential, directly supporting Order Fulfilment, Customer Care and overall customer satisfaction. The successful candidate will be resilient, quick to learn and adaptable, able to juggle a busy workload. They will also be analytical and comfortable reading reports and interpreting data. We welcome candidates from retail backgrounds as well as previous office experience in customer service and operations. The role is hybrid (1 day a week then 2 days a week after probation) and the hours are either 8.30-5 or 9-5. Duties include Process customer orders end-to-end, ensuring accurate system entry and timely stock allocation Review order details and resolve routine...