£32.15 hourly
VOX Consultants
39 Holloway Rd, London N7 8JP, UK
Tenancy Enforcement Officer Location: South East London Contract: Temporary / Ongoing Rate: £32.15 per hour (Umbrella / Limited) Working Pattern: Mon to Fri 9am to 5pm Hybrid - 2 days in the office, 3 days remote Main Purpose of the Role To provide an effective, resident-focused income collection service that maximises rental income and minimises rent arrears , while supporting residents living in temporary accommodation. Key Responsibilities Proactively manage a caseload of rent accounts, ensuring income is maximised and tenancies are sustained Engage with residents via telephone, home visits, and office interviews Support residents to maximise income and prevent financial exclusion Represent the Council in County Court possession proceedings Maintain accurate records, prepare legal documentation, and progress arrears cases in line with council policies Ensure all arrears recovery actions are completed within agreed timescales Attend evictions when required,...
