Could you use your customer service and collections experience to help recover vital funds that will be reinvested directly back into the NHS? As a Contact Centre Recovery Specialist, you'll play a key role in recovering outstanding debt on behalf of NHS organisations across the UK. Every successful recovery helps ensure public funds are returned where they belong, supporting essential NHS services and making a real difference to patient care. Joining our Collections team means becoming part of a supportive and collaborative environment where people work together to achieve results while delivering outstanding customer service. You'll liaise with a wide range of customers, helping them understand their accounts, resolving queries, and agreeing realistic repayment solutions. The team is made up of colleagues with a variety of experience levels and has a strong culture of coaching, development and internal progression. In fact, many of our leaders have developed their careers...