£19.00 - £24.00 hourly
Yolk Recruitment
Carmarthen SA31, UK
Income Management Officer - Temporary - 6 weeks - 19- 24 per hour Yolk Recruitment Public Sector and Not-for-Profit are working with a Housing Association to appoint an Income Management Office to cover for a 6 week role. In order to be considered you need to have an enhanced DBS and you would be expected in the office 4 days a week. About the role The remit of the role is to build a thorough understanding of each residents' financial circumstances and coach residents to have clear rent accounts or have payment plans in place that prevent the need for further action and to recover resident debt in line with current processes and procedures. Key responsibilities include: Have an up to date picture of each residents rent account Build or maintain great relationships with external agencies such as DWP, Housing Benefit, advice services, tenancy support services, debt advice services. Refer on to specialist services such as the Citizens Advice Bureau, welfare benefits...
