Location: Coalville, Leicestershire Salary: £ 28,578 plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week - Monday to Friday Who We Are We're here to build a network the UK can count on - one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online - we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future's being built - today. We're creating more than the UK's best network. We're helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there's space for you here. We're building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You'll join a team that genuinely cares - about each other, about our customers, and about the future we're building....

Could you use your customer service and collections experience to help recover vital funds that will be reinvested directly back into the NHS? As a Contact Centre Recovery Specialist, you'll play a key role in recovering outstanding debt on behalf of NHS organisations across the UK. Every successful recovery helps ensure public funds are returned where they belong, supporting essential NHS services and making a real difference to patient care. Joining our Collections team means becoming part of a supportive and collaborative environment where people work together to achieve results while delivering outstanding customer service. You'll liaise with a wide range of customers, helping them understand their accounts, resolving queries, and agreeing realistic repayment solutions. The team is made up of colleagues with a variety of experience levels and has a strong culture of coaching, development and internal progression. In fact, many of our leaders have developed their careers...

Vivid's client in the East Midlands is looking for an experienced Housing Options Team Leader for 6 months, with the potential to be extended for a further 6 months. - Housing Options Team Leader - 6 months - Hybrid - East Midlands - £30-35 per hour - Start ASAP The Housing Options Team Leader will undertake the following duties: Provide day to day direction and supervision of the Housing Options team assisting your members of staff with any queries they have Provide an effective options-based service that seeks to prevent homelessness within the borough and maximise the range of housing choices available to applicants Have up to date knowledge of relevant legislation, case law and other best practice to ensure S184 decisions are reached in an appropriate manner The Housing Options Team Leader will need to have experience in the following areas: Experience of assisting the team manager in recruitment of staff Experience of working in a busy...

Anti-Social Behaviour Service Manager Location: Remote Salary: £46,843 per annum + £3,715 car allowance Vacancy Type: Fixed Term Contract until December 2027 (Maternity Cover), Full Time (37.5 per week) Lead with purpose. Deliver safer communities. Are you an experienced people leader with a passion for making a real difference to customers and communities? We're looking for an Anti-Social Behaviour (ASB) Service Manager to lead a specialist team managing complex anti-social behaviour and community safety cases. This is an opportunity to shape service delivery, champion customer experience, and support vulnerable customers through some of the most challenging situations they may face. Based within the Customer Experience directorate, you'll play a pivotal role in delivering outstanding outcomes while helping to develop and evolve a modern, customer-focused service model. What you'll be doing As ASB Service Manager, you'll lead, coach and develop a team of specialist...

Resident Insight and Improvement Officer York £19,994.52 per annum Permanent, Part Time (21 hours per week) Please note that we do not currently offer any Tier 2 sponsorship About the role We are seeking a Resident Insight and Improvement Officer to play a key role in ensuring that resident voice and feedback are at the heart of service delivery and continuous improvement across the organisation. The role will analyse and interpret insight from a range of sources, including Tenant Satisfaction Measures (TSMs), complaints learning, engagement activity and customer journey mapping, to identify trends, explore root causes and highlight opportunities to improve the resident experience. Working closely with operational teams, the postholder will support the organisation to learn from resident feedback and complaints by identifying key themes, facilitating discussions with service areas and supporting teams to develop, deliver and monitor meaningful...

At Sopra Steria Aerospace, Defence & Security (ADS), we work with customers operating some of the UK's most complex and secure technology environments. Our teams bring together technical expertise, managed services and transformation capability to support critical Defence and National Security programmes. We are looking for an experienced Workplace Managed Service Lead to take end-to-end ownership of a major Workplace Managed Service, bringing together service delivery, technical leadership, development and architectural direction. This is a highly visible leadership opportunity where you will be responsible for the overall direction, performance and continued development of the Workplace service. You will lead both operational and development teams, oversee the lifecycle of Workplace technologies and ensure services remain secure, resilient and aligned with evolving customer requirements. Acting as the senior Sopra Steria representative for Workplace, you will work...

We are looking for a Commercial Contract Manager to provide commercial leadership and support across a portfolio of contracts, bids and business opportunities, ensuring contractual commitments are effectively managed throughout the contract lifecycle. The role is responsible for protecting and enhancing business value through proactive contract management, risk management, commercial governance and stakeholder engagement. The Commercial Contract Manager works closely with delivery, sales, legal, procurement and finance teams to support business growth, manage contractual obligations and ensure successful operational outcomes. The role may operate independently on smaller accounts and opportunities or support Senior and Principal Commercial Managers on larger, more complex engagements. This is a hybrid variable role requiring some office presence in Leeds / London plus possibly attending customer sites as required. What you will be doing: Commercial and Contract...

Your New Role We have a fantastic opportunity for a Permanent Highways Technician to join our NMC South West account, based in Polmadie, Glasgow . Our NMC SW account is working in partnership with Transport Scotland Southwest since August 2020, we are responsible for inspections, cyclical maintenance, asset management, scheme delivery as well as winter maintenance and incident response. Our team are first on the scene to assist road users on the road network, deliver engineering design and operational delivery services for more than 600 kilometres of road and 1,650 structures enabling reliable journey times and a high level of customer care for the people and businesses that use these roads every day. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support thriving communities. The purpose of the Highways...

Are you a Service Design, and Transition Manager looking for a new challenge? We work on some of the UK's most critical Defence and National Security programmes, delivering technology solutions and services that support those responsible for keeping our country safe. This is an opportunity for someone with a strong background in IT Service Management, Service Delivery or Service Design and Transition, who enjoys working with different teams, improving processes and ensuring new and changing IT services are successfully introduced into live operations. You'll have the opportunity to influence how services are delivered, challenge existing processes, identify improvements and help shape the way our teams work. You'll be joining a collaborative team supporting meaningful technology programmes within National Security, where the work you do has a genuine purpose and impact. Location: Gloucestershire - Hybrid working, with occasional travel to other UK sites....

Responsible for reviewing and progressing Housing Benefit and Council Tax Support appeals and reconsiderations in accordance with relevant legislation and council procedures. Using the NEC Revenues and Benefits system, examine benefit claims, decisions, evidence and calculation history to determine whether decisions should be revised or upheld. Prepare clear written responses and appeal submissions, liaise with claimants and representatives, manage appeal caseloads and deadlines, and ensure accurate case records are maintained. Provide clear explanations of benefit decisions while delivering a professional and customer-focused service. Tribunal Hearings experience is an advantage Your expert recruitment consultant is Jermaine Atie, call today on (phone number removed) or email (url removed) Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Synergy is acting as an Employment Business in relation to this vacancy. Eden...

Revenues Officer - Council Tax / Revenues Experienced in Council Tax and Revenues administration, with strong working knowledge of Council Tax legislation, billing, collection and recovery procedures. Proficient in using the Civica Revenues system to maintain accounts, process changes and ensure accurate and timely billing. Skilled in processing changes of address, liability changes, discounts, exemptions, disregards and reductions, including Single Person Discount and other applicable Council Tax exemptions and discounts. Experienced in reviewing account histories, correcting discrepancies, processing refunds and credit transfers, and issuing amended bills. Confident in managing Council Tax recovery, including reminders, final notices, summonses and liability orders, as well as progressing appropriate post-liability order recovery action. Experienced in negotiating payment arrangements and dealing with customers experiencing payment difficulties in accordance with...

Job Title: Regional Repairs Operations Manager Head Office Location: Birmingham Job Location: Darlaston & The Black Country Contract type: Permanent Working hours: 39 hours per week Salary - £58,000 - £62,000 plus £2,500 Car Allowance About the role We re looking for an experienced Regional Manager to lead our Repairs, Voids, Repairs Surveying and Planned works across the Midlands region. You ll manage and support a team of operational managers, providing clear leadership, direction and accountability to ensure we deliver safe, efficient and high-quality services for our customers. This is a varied and influential leadership role where you ll balance strategic thinking with day-to-day operational management across responsive repairs, empty homes and planned improvement works. You ll ensure strong performance, value for money, compliance and excellent customer outcomes across all areas of responsibility. You ll have overall responsibility...

Job Title: Contract Manager Duration: 3 months, extensions likely Location: Dumfries (office based) Salary: Competitive Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Our client, a leading organisation in the public services sector, is seeking a dedicated and experienced Contract Manager to join their team at Dumfries and Galloway Royal Infirmary. This is an exciting opportunity to lead and take accountability for delivering outstanding safety and compliance in Hard Facilities Management (FM) as part of a prestigious Public Finance Initiative (PFI) contract. Key Responsibilities: Customer Focus: Build...

At Sopra Steria Aerospace, Defence & Security (ADS), we work on some of the UK's most critical Defence and National Security programmes, delivering technology solutions that help protect the UK and support those responsible for keeping our country safe. We are looking for an Infrastructure Test Analyst to join our team, working within a highly secure, technically complex environment where the work you do has a real purpose and impact. This is an opportunity to go beyond traditional testing, gaining exposure to a broad range of infrastructure technologies, challenging technical problems and complex systems that underpin mission-critical services. You'll work alongside experienced engineers and technical specialists, developing your expertise while helping ensure the performance, reliability and security of essential infrastructure. We're equally committed to your development. Whether you're looking to deepen your technical expertise, gain new certifications or take...

Are you ready to shape the future of core infrastructure across complex, security-critical environments? We're looking for a senior technical leader to take ownership of our Core Infrastructure capability - bringing together multiple engineering disciplines under a single, clear technical and people leadership model. You'll work across a diverse, highly skilled engineering community, setting direction, driving standards and helping teams deliver consistently high-quality outcomes to our clients. This is a genuinely strategic role where your impact will be felt across multiple accounts and services. You'll collaborate with Principal Architects and Engineers, contribute to Design Authority, and translate enterprise-wide technical direction into meaningful, real-world outcomes. If you enjoy leading through others, making sound technical decisions in complex environments, and building high-performing teams, we'd love to hear from you. We offer a hybrid working approach, with...