Service Centre Operator At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader, the successful Service Centre Operator will play a key role in supporting our customer, along with our Traffic Signal and CCTV Engineers. Will help to ensure that the operation is run effectively, incidents and incoming calls are managed within SLA, correct processes are followed, whilst consistently delivering a first-class service to its customers. This role will be based in our Feltham depot TW14 0AF and will work Monday to Friday and flexibility is required to provide cover for shifts when required. What you'll do: Maintain high levels of incident ownership throughout the incident lifecycle to a...

Job Title: Performance Analyst Location: Central London Office (3 days) / Remote (2 days) Contract Type: 3-Month Rolling Contract Pay Rate: 22.59 per hour (Umbrella) Hours: 35 hours per week, Monday - Friday About the Organisation A leading London-based housing association is looking for a systematic and proactive Performance Analyst to join their Performance and Insights Team. This is a vital role focused on ensuring high-quality performance information is collected and analysed to support business improvements. This is about building the data sets / reports and organising the data in spreadsheets The Role Working within the Performance and Insights Team, you will collect and collate performance information from across the business to produce regular KPI reporting. Data Collection & Management: Collect performance information from diverse teams, maintaining accurate records. Performance Reporting: Collate information to produce KPI reports, primarily...

Job Description We are seeking an Internal Communications Adviser Interims in East London to play a vital role in shaping effective communication within the public sector team, making a meaningful difference for the organisation and community. You'll support the team in developing and delivering effective, accurate and timely communications, taking responsibility for smaller campaigns, ensuring communications align with the service-wide internal communications and engagement strategies, creating communications in a range of formats, written, video, in-person and visual. Advise on how to deliver the most effective and engaging communications. Play a key role in ensuring the content shared on digital channels is accurate and up to date. 2 days per week in the office and 3 days from home. Responsibilities Contribute to the Communications Strategy by supporting the development and implementation of high-profile communications programmes. Advise, plan, and execute...