1st Line Support Analyst / Service Desk Analyst - Contract Contract to end-March 2027 (circa 12 months) Glasgow - Hybrid Working Up to 175 per day (Inside IR35 - working via an Umbrella Company) A well-known Public Sector organisation in Glasgow has just released a new 1st Line Support Analyst Contract role to join their team on a Contract through until the end of March 2027 . With their current Service Desk a little stretched, they're looking for someone who is available now/at short notice , who can hit the ground running & quickly fit into their team. To be successful in this Contract, our Client are looking for candidates with the following skills & experience: Previous / recent experience in another similar 1st Line Support, IT Service Desk Analyst, IT Support or IT Helpdesk role Excellent internal Customer Service skills with strong knowledge of call logging & ticket handling Deep Microsoft knowledge - Windows 10 & specifically...

Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of...