Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working...

Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement....

Join Our Client West Midlands Police as a Communications Data Investigator! Are you ready to make a difference in public services? We are seeking a dedicated and passionate Communications Data Investigator to join West Midlands Police's team at their headquarters in Birmingham. This temporary full-time role offers an hourly rate of 19.78 for a contract length of 12 months. If you're looking for an opportunity that combines your investigative skills with a commitment to public safety, we want to hear from you! What You'll Do: As an accredited Single Point of Contact (SPoC), you will facilitate the lawful acquisition of communications data from telecommunications and postal operators under the Investigatory Powers Act 2016 (IPA). Your role will involve: Providing expert advice and guidance on lawful data acquisition to officers and staff at all levels. Assessing and evaluating threats, risks, and harms in various investigations, including critical incidents like homicide...