Role: Customer Journey Coordinator Location: Barnstaple Salary: up to £27,218 (dependent on experience) plus car allowance Hours: 37 hours per week Contract: Fixed Term Contract (until 30 April 2026) About Us Are you passionate about delivering outstanding customer service and supporting communities? Join North Devon Homes as our new Customer Journey Coordinator! About the Role As the Customer Journey Coordinator, you ll be the main point of contact for customers affected by planned works. You ll provide support, advice, and guidance, ensuring every customer receives the highest level of service before, during, and after works. You ll champion the customer journey, liaise between customers and maintenance teams, and gather insights to drive service improvements. Key Responsibilities: Support customers through planned improvements, acting as their advocate. Communicate clearly with all stakeholders, ensuring contractors understand customer needs. Coordinate...