Complaints Coordinator - Birmingham 26,000 - 27,000 annual salary Excellent opportunity to develop your career Previous candidates have been promoted within this award-winning business 24 days holiday + additional day off for your birthday + healthcare + loyalty reward scheme 9.00am - 5.00pm Monday to Friday Apply Now Are you passionate about delivering great customer service and solving problems? Looking for a fast-paced role where you can make a real impact? Our client, a growing and people-focused organisation, is looking for a driven Complaints Coordinator to join their team. You'll take ownership of resolving customer complaints while building strong relationships with a network of linguists, helping to maintain high standards and service excellence. If you're organised, proactive, and enjoy working in a dynamic environment, this could be the perfect next step for you! What you'll be doing: Investigating complaints by engaging with...

This Is Not a Steady-State Role. A well-established, much-loved British organisation is at an inflection point. The brand is strong, the audience passionate, and the physical network extensive and now is the moment to unlock the next chapter of growth. That's the mandate. The incoming Director of Sales & Marketing joins the Senior Leadership Team with full ownership of sales, marketing, digital, brand, content, PR, partnerships and revenue, and a clear brief to build and deliver the growth strategy that gets this organisation to where it needs to be. The Opportunity You'll lead a multi-disciplinary team of circa 35 people and hold a significant marketing budget, with accountability for every major revenue stream. You won't just be executing a plan. you'll be shaping it alongside a truly collaborative SLT that's energised and ready to move. Key priorities: Build and execute an integrated sales and marketing strategy that drives growth beyond the...

Research & Data Insight Analyst An exciting opportunity for a Research & Data Insight Analyst with experience in data analysis, qualitative and quantitative research, market research and stakeholder engagement to support evidence-based decision making within a student-focused organisation. If you’ve also worked in the following roles, we’d also like to hear from you: Data & Insight Analyst, Research Analyst, Researcher, Customer Insight Analyst, Student Insight Analyst, Business Intelligence Analyst, Insight Officer, Market Research Executive, Business Analyst, Reporting Analyst, Data Analysis Officer, Data Analyst   SALARY: £33,093 to £37,682 per annum + Benefits LOCATION: Hybrid working 3 days per week from the office in Coventry, West Midlands (CV4), and 2 days per week from home (subject to change) JOB TYPE: Full-Time, 2 Year Fixed Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday...