Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement....

Internal Communications & Engagement Partner Closing Date: Friday 3rd July 2026 Purpose of the Job Shape the colleague experience at CrossCountry. We're looking for a creative, people-focused Internal Communications & Engagement Partner to help bring our colleague experience to life. In this exciting role, you'll lead the planning and delivery of engaging internal communications, events, and campaigns that connect, inform, and inspire colleagues across the business. From colleague recognition events and leadership briefings to inclusion initiatives and engagement roadshows, you'll play a key role in creating experiences that strengthen our culture and help colleagues feel valued, heard, and connected. Working closely with our Colleague Engagement team you'll develop compelling communications and memorable events that support our strategic goals and reflect the diverse communities we serve. If you're passionate about...

Research & Data Insight Analyst An exciting opportunity for a Research & Data Insight Analyst with experience in data analysis, qualitative and quantitative research, market research and stakeholder engagement to support evidence-based decision making within a student-focused organisation. If you’ve also worked in the following roles, we’d also like to hear from you: Data & Insight Analyst, Research Analyst, Researcher, Customer Insight Analyst, Student Insight Analyst, Business Intelligence Analyst, Insight Officer, Market Research Executive, Business Analyst, Reporting Analyst, Data Analysis Officer, Data Analyst   SALARY: £33,093 to £37,682 per annum + Benefits LOCATION: Hybrid working 3 days per week from the office in Coventry, West Midlands (CV4), and 2 days per week from home (subject to change) JOB TYPE: Full-Time, 2 Year Fixed Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday...