Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement. Working...

Customer Experience Executive Birmingham Hybrid Working About the Business We are a fast-growing consumer brand operating at the intersection of beauty, wellness and nutrition. With a highly engaged customer community and subscription-led model, delivering exceptional customer experiences is central to our continued success. As we scale, we are investing heavily in customer experience, AI-powered support and self-service capabilities. This is an exciting opportunity to join a business that is transforming how customers access support, combining innovative technology with a genuinely customer-first approach. The Opportunity We're looking for a Customer Experience Executive to help shape and optimise the customer journey across multiple touchpoints. This role will focus on creating and maintaining customer support content, improving self-service experiences, supporting AI-powered customer service tools and using customer insights to drive continuous improvement....

Customer Communications Specialist About the Role Join our Control Centre team and play a key role in keeping customers informed across the rail network. You’ll translate real-time operational updates into clear, accurate information, particularly during disruption, ensuring a consistent and customer-focused approach. Key Responsibilities Act as the link between the Control Centre and customers, communicating live service updates Manage and coordinate information during disruption in line with PIDD principles Assess operational incidents and communicate their network-wide impact Deliver real-time updates across multiple channels, including social media and the website Work closely with operational teams and the National Rail Communications Centre Monitor external channels to ensure information accuracy Engage with customers via social media, maintaining a clear and professional tone What We’re Looking For Experience in an operational or...

Part-Time Outreach & Office Support Coordinator - Wolverhampton 14.10 - 14.60 per hour (DOE) 26 hours per week Monday - Thursday 1 Year Contract Flexible working hours between 8am - 5pm Opportunity to make a genuine difference within your local community Immediate Start Available Our client is seeking an organised, proactive and community-minded individual to join their friendly team in a varied role combining administration, outreach and event support. This is an opportunity to work at the heart of the local community, building relationships, coordinating activities and helping deliver valuable services that positively impact people's lives. No two days are the same. You could be attending a community event, supporting volunteers, organising local activities, promoting services or providing essential office support to the wider team. What will you be doing? Providing administrative support within a small team Promoting services and activities across...

Beauty Expert - JLP Solihull 24 Hours per week, PT position, Perm contract About the Charlotte Tilbury Brand Founded by British makeup artist, Charlotte Tilbury MBE, in 2013, Charlotte Tilbury Beauty revolutionised the face of the global beauty industry by de-coding makeup application for every person, at any age, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty, continues to break records across countries, channels, and categories. Requirements A Charlotte Tilbury Retail Expert is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You believe in the product...