Job Role: Technical Service Coordinator Location: Chesterfield Salary: 28,000 - 30,000 Our client a well established manufacturing organisation based in Chesterfield is seeking a motivated Technical Service Coordinator to join their dynamic, friendly Service Administration team. This key role is crucial in ensuring the efficient delivery of contracted service works and reactive breakdowns and repairs, while optimising resource utilisation and maintaining high standards of customer satisfaction. Key duties will include: Validate contracted service jobs prior to scheduling. Verify customer details, site access information, and equipment data. Determine required engineering competency and resources required. Route works to maximise efficiency and minimise travel time. Protect diary capacity to accommodate reactive breakdowns. Balance engineer workload for strong utilisation. Issue complete job packs, including RAMS, stock, and access details. Ensure engineers are...

We are recruiting for an experienced Service Coordinator / Engineer Scheduler to join a busy and well-established team. This is a key role within the Service Department, responsible for coordinating a team of field-based engineers and ensuring the right engineer is in the right place at the right time. You will be responsible for planning and scheduling planned maintenance, service visits, remedial works and emergency call-outs, while keeping both engineers and customers fully informed. Key Responsibilities Schedule and coordinate multiple field-based engineers, balancing location, priority, availability, skills and customer requirements Plan and organise planned maintenance and service visits Respond quickly and effectively to emergency call-outs and changing priorities Manage and continuously review engineer diaries to maximise efficiency Rearrange schedules at short notice when required Provide engineers with clear work instructions, site information and relevant...