Head of Inbound Legal Enquiries Dundee Hybrid Working Full-time We re partnering with a respected Scottish professional services organisation to appoint a Head of Inbound Legal Enquiries to lead a key front-end function within the business. This is a senior leadership role with responsibility for a 20+ person inbound enquiries team , including direct management of an Enquiries Manager. The team plays a critical role in the client journey, acting as the first point of contact and ensuring enquiries are handled efficiently, sensitively and to a high standard. The role Reporting into a senior director, you ll take full ownership of the enquiries operation, combining strong people leadership with operational oversight. You ll ensure service levels, quality and compliance standards are consistently met, while driving continuous improvement and positive client outcomes. Key responsibilities include: Leading, motivating and developing a large inbound enquiries team...

Head of Inbound Legal Enquiries Dundee Hybrid Working Full-time We re partnering with a respected Scottish professional services organisation to appoint a Head of Inbound Legal Enquiries to lead a key front-end function within the business. This is a senior leadership role with responsibility for a 20+ person inbound enquiries team , including direct management of an Enquiries Manager. The team plays a critical role in the client journey, acting as the first point of contact and ensuring enquiries are handled efficiently, sensitively and to a high standard. The role Reporting into a senior director, you ll take full ownership of the enquiries operation, combining strong people leadership with operational oversight. You ll ensure service levels, quality and compliance standards are consistently met, while driving continuous improvement and positive client outcomes. Key responsibilities include: Leading, motivating and developing a large inbound enquiries team...

Audiotypist Location: Dundee (office-based) Job Type: Full-time Salary: 26,000 - 26,500 per annum We are working with a friendly and well-established legal firm in Dundee who are looking to recruit an experienced Audiotypist to support fee earners across multiple legal departments. This is an excellent opportunity for someone with strong audiotyping or digital dictation experience who is looking to join a supportive team with genuine future progression opportunities. Key Responsibilities: Accurate audiotyping and transcription of digital dictation for fee earners across various legal departments Preparing and amending legal documents and correspondence Supporting the print room with printing, copying and document collation Providing general administrative support to the wider office as required Essential Requirements: Proven audiotyping or legal dictation experience (essential) Excellent typing speed and accuracy Strong attention to...

Audiotypist Location: Dundee (office-based) Job Type: Full-time Salary: 26,000 - 26,500 per annum We are working with a friendly and well-established legal firm in Dundee who are looking to recruit an experienced Audiotypist to support fee earners across multiple legal departments. This is an excellent opportunity for someone with strong audiotyping or digital dictation experience who is looking to join a supportive team with genuine future progression opportunities. Key Responsibilities: Accurate audiotyping and transcription of digital dictation for fee earners across various legal departments Preparing and amending legal documents and correspondence Supporting the print room with printing, copying and document collation Providing general administrative support to the wider office as required Essential Requirements: Proven audiotyping or legal dictation experience (essential) Excellent typing speed and accuracy Strong attention to...