Office Angels
Leicester, UK
Department: Wills, Trusts & Probate - HYBRID Purpose & Objective of the Job: Provide clear, competent, and efficient advice to Private Clients. Supervise, support, and train a team of Paralegals and Legal Assistants. Successfully lead the delivery of team Key Performance Indicators (KPIs). Duties, Tasks, and Responsibilities: Technical Competency: Advise clients on: Drafting Wills Asset protection trusts in Wills Letters of Wishes Lasting Powers of Attorney Operational Competency: Supervise and assist in training less experienced Paralegals and Legal Assistants. Develop and utilize systems for workflow and case management to ensure efficient legal service delivery and excellent customer care. Oversee team performance targets and undertake other duties as directed by the Partners and Head of Department (HoD). Maintain exceptional standards of quality and client care: Adhere to all policies and procedures in the Staff Handbook. Identify...
