The complaints Manager is responsible for managing client complaints through to resolution, ensuring matters are handled fairly, professionally, and in line with regulatory requirements. The role involves investigating complaints, recommending appropriate resolutions, liaising with the Legal Ombudsman where required, and helping to identify improvements to reduce future complaints. Key Responsibilities: Discussing the reason for the complaint with the client to understand whether the complaint is valid and how issues can be resolved informally or formally Communicating with Fee Earners and Solicitors of all levels to query case history and discuss resolution, recommending proposals in line with Ombudsman guidelines Maintaining the LLP's Complaints Register and maintaining accurate records of all complaints and outcomes in line with regulatory requirements Reviewing files and correspondence, providing timely and technically correct, phone and written responses,...

Your new company An established professional body is seeking a qualified lawyer to join its Complaints and Resolution function. This organisation plays a key role in maintaining professional standards, managing complaints processes and supporting public confidence within a regulated profession. You will join a collaborative team committed to fairness, integrity and continuous improvement. This role is offered on a remote working basis. Your new role You will provide independent legal and procedural advice on complaints, investigations and professional conduct matters. Working closely with colleagues across complaints, governance and legal functions, you will help ensure cases are prepared thoroughly, fairly and in accordance with established procedures. Key responsibilities will include: Reviewing complaints, investigations, evidence and case papers in preparation for hearings and decision-making panels. Advising on professional conduct matters, procedural fairness,...

Role: Data Claims Caseworker / Paralegal - Manchester A leading Legal 500 firm is seeking a dedicated and experienced Caseworker / Paralegal to join its Claims Against Public Authorities team on a permanent basis. Gemini Recruitment is currently partnering with a large and well-established law firm that serves both corporate entities and private individuals across more than 25 practice areas, with offices throughout London and across England and Wales. The firm is recognised and recommended by The Legal 500 and Chambers and Partners as a top-tier practice. About the Role: The successful candidate will primarily be responsible for the New Client Diary and case set-up/onboarding as well as assistant casework support to the other lawyers in the department. You will be involved with speaking/communicating with new clients and, as part of that role, will be expected to obtain all relevant evidence from them ahead of case opening. The successful candidate will preferably...

Residential Conveyancer / 2+ PQE / Greater Manchester / c£45,000 DOE / An excellent opportunity for an experienced Residential Conveyancer to join an established North West practice, handling a varied residential property caseload within a supportive and client focused team - To apply please call Teagan on and quote Job Ref: 5277 JOB TITLE: Residential Conveyancer PQE REQUIRED: 2+ LOCATION: Greater Manchester SALARY: Up to £45,000 (DOE) THE ROLE: An exciting opportunity has arisen for an experienced Residential Conveyancer to join the firm's established property team. You will manage your own caseload of residential transactions from initial instruction through to completion, providing clear and practical advice to clients throughout. The role will involve dealing with sales and purchases, remortgages, transfers of equity and a range of other residential property matters. You will liaise with clients, lenders, estate agents and other parties to ensure...

Temp Legal Secretary Manchester City Centre Monday - Friday 9am-5pm (1hr Lunch) ASAP - 2 weeks (Could be extended) £15 - £17 per hour (Negotiable for experience) Our client, a reputable organisation within the criminal law sector, is seeking an established Temporary Legal Secretary to join their team in the heart of Manchester. This is an exciting opportunity for an experienced legal professional who is ready to contribute to a fast-paced environment and support vital administrative functions. Key Responsibilities: As a Temporary Legal Secretary, your day-to-day tasks will include: Audio Typing : Proficiently transcribing audio recordings using a Philips dictaphone machine and foot pedal. Document Management : Photocopying and filing important legal documents with precision and care. Communication : Answering phone calls, taking messages, and ensuring smooth communication between clients and legal professionals. Administrative Support...

Criminal Solicitor (Proceeds of Crime) - Manchester, 4+ PQE, £55,975 - £63,500. This is an excellent opportunity for an ambitious lawyer to join a highly specialist prosecution team, handling complex and sensitive criminal and proceeds of crime matters. This is a unique opportunity to provide expert legal advice, influence case strategy and make a real impact across challenging investigations and prosecutions - JOB REF: THE ROLE: You will advise on complex proceeds of crime matters, including asset restraint, confiscation and enforcement linked to serious criminal activity, while working closely with the police and wider Criminal Justice Service partners to review evidence, advise on charging decisions and shape case strategy. This is a high-impact role offering the opportunity to provide expert legal input and manage challenging casework within a highly regarded organisation. Managing cases through the prosecution process, you will make charging decisions, advise on...

Your new company An established professional body is seeking a qualified lawyer to join its Complaints and Resolution function. This organisation plays a key role in maintaining professional standards, managing complaints processes and supporting public confidence within a regulated profession. You will join a collaborative team committed to fairness, integrity and continuous improvement. This role is offered on a remote working basis. Your new role As a Regulatory & Professional Conduct Lawyer, you will provide independent legal and procedural advice on complaints, investigations and professional conduct matters. Working closely with colleagues across complaints, governance and legal functions, you will help ensure cases are prepared thoroughly, fairly and in accordance with established procedures. Key responsibilities will include: Reviewing complaints, investigations, evidence and case papers in preparation for hearings and decision-making panels. Advising on...

Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our...

Private Client Lawyer / 1+ PQE / Greater Manchester / c£50,000 DOE / An excellent opportunity for a Private Client Lawyer to join a forward thinking firm offering a varied caseload, flexible working and genuine career development - To apply please call Teagan on and quote Job Ref: 5397 OVERVIEW: • Manage your own varied caseload of private client matters, working with a loyal and diverse client base. • Advise on wills, probate, estate administration, LPAs, trusts including personal injury trusts, Court of Protection matters and estate planning. • Provide clear, practical and tailored advice while maintaining a high standard of client care. • Applications are welcomed from Solicitors, Chartered Legal Executives and experienced Private Client Fee Earners with 1+ years' experience. • Strong technical knowledge across a broad range of private client matters is essential. • Confident managing your own caseload with excellent organisational and communication skills. • A proactive,...

Private Client Solicitor / 5+ PQE / Greater Manchester / c£60,000 DOE / An excellent opportunity to take the next step in your private client career, managing a high-quality caseload while playing a key role in the continued growth of an ambitious department - To apply please call Teagan on and quote Job Ref: 5396 OVERVIEW: • Take over an existing caseload of high quality private client matters, advising a diverse client base including high net worth individuals, families and business owners • Handle a broad range of matters including trust administration, tax planning, probate, estate administration, complex inheritance tax, wills and Lasting Powers of Attorney. • Opportunity to undertake Court of Protection work where appropriate and develop your expertise across a wider range of private client matters. • Manage complex matters independently while providing clear, practical and commercially focused legal advice. • Play an active role in the continued growth and development...

Closing date: 14-10-2026 Family Law Solicitor £34,000 to £48,000 dependent on experience plus up to £15,600 in performance incentives (paid quarterly) and excellent benefits (Work Level 6A). Manchester City Centre, Bristol, Stratford-Upon-Avon or Sheffield - hybrid working between home and one day a week in the office (opens in new window) Co-op Legal Services is different to traditional law firms. We're not owned by wealthy partners or shareholders, but by over 7 million members across the UK. And everything we do is dedicated to supporting our clients in their hour of need. Due to continued growth of our Family law team, we're looking for motivated NQ and Associate Solicitors to join us at Co-op Legal Services. In this role, you'll manage a variety of new and existing family caseloads end to end with a client focused approach to targets. You won't need to bring a following of clients with you as we'll source these for you. Why this job matters Your...

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We have a clear purpose and a shared commitment to shape a better future. You'll join a collaborative and inclusive team where you're supported to grow your skills, explore new opportunities, and contribute from day one. You'll work with a diverse client base, develop meaningful connections, and gain experience that extends beyond your local team. Together, we grow , belong and impact. About the role and team The Product Owner - Audit Tools & Techniques (ATTs) is responsible for the business-as-usual ownership, governance and oversight of audit technology solutions once they have completed delivery from Audit Transformation. The role sits within Audit Quality Support and is accountable for ensuring that ATTs and other licensed...

Family Solicitor, 1+ Years PQE, Manchester, up to £60,000 (DOE) - An excellent opportunity has arisen for a Family Solicitor to join a specialist and growing family law team in Manchester. JOB REF:5541. THE ROLE: • You will manage a varied caseload of family matters, providing clear, practical and sensitive advice to clients throughout their cases. • You will have the opportunity to work across a range of family matters, with exposure to divorce, financial matters, children and wider family law issues. • Experience of international or complex family work would be advantageous. THE CANDIDATE: • Applications are sought from Family Solicitors with at least 1 year's PQE and experience managing their own caseload. • You will have strong technical knowledge across a range of family matters, excellent client care skills and the ability to communicate confidently with clients during often sensitive and complex circumstances. • The successful candidate will be organised, commercially...

Temp Legal Secretary Manchester City Centre Monday - Friday 9am-5pm (1hr Lunch) ASAP - 2 weeks (Could be extended) £15 - £17 per hour (Negotiable for experience) Our client, a reputable organisation within the criminal law sector, is seeking an established Temporary Legal Secretary to join their team in the heart of Manchester. This is an exciting opportunity for an experienced legal professional who is ready to contribute to a fast-paced environment and support vital administrative functions. Key Responsibilities: As a Temporary Legal Secretary, your day-to-day tasks will include: Audio Typing : Proficiently transcribing audio recordings using a Philips dictaphone machine and foot pedal. Document Management : Photocopying and filing important legal documents with precision and care. Communication : Answering phone calls, taking messages, and ensuring smooth communication between clients and legal professionals. Administrative Support :...

Family Solicitor, 1+ Years PQE, Manchester, up to £60,000 (DOE) - An excellent opportunity has arisen for a Family Solicitor to join a specialist and growing family law team in Manchester. JOB REF:5541. THE ROLE: • You will manage a varied caseload of family matters, providing clear, practical and sensitive advice to clients throughout their cases. • You will have the opportunity to work across a range of family matters, with exposure to divorce, financial matters, children and wider family law issues. • Experience of international or complex family work would be advantageous. THE CANDIDATE: • Applications are sought from Family Solicitors with at least 1 year's PQE and experience managing their own caseload. • You will have strong technical knowledge across a range of family matters, excellent client care skills and the ability to communicate confidently with clients during often sensitive and complex circumstances. • The successful candidate will be organised, commercially...

Criminal Defence Solicitor / 3+ PQE / Manchester / c£65,000 DOE / An excellent opportunity for a Criminal Defence Solicitor to join a specialist criminal defence team handling a varied caseload with genuine scope for professional development - To apply please call Teagan on and quote Job Ref: 5452 OVERVIEW: • Manage a varied criminal defence caseload, providing advice and representation throughout the criminal justice process. • Prepare cases, advise clients, attend court hearings and undertake advocacy. • Opportunity to gain exposure to a broad range of criminal defence matters. • Applications are welcomed from Criminal Defence Solicitors with 3+ years' PQE and experience managing their own caseload. • Strong knowledge of criminal law and procedure with the confidence to prepare cases and represent clients in court. • Excellent advocacy, communication and organisational skills, with the ability to work calmly under pressure. • A proactive and resilient approach, with a strong...

BANKING SOLICITOR (ASSET BASED LENDING), 4+ PQE, MANCHESTER - Take the next step in your banking career with a leading team handling high-value finance work. An opportunity has arisen for an experienced Banking Solicitor to join a highly regarded team in Manchester, with a particular focus on asset-based lending. You'll work closely with Partners on a varied range of finance and security matters, advising lenders, banks, corporates and fund managers. The Role Advise on asset-based lending and a broad range of banking and finance matters. Work alongside Partners on transactions involving real estate finance, capital markets, leveraged finance and corporate lending. Act for a varied client base, including lenders, banks, corporates and fund managers. Gain exposure to high-value work and develop your experience within an established team. The Candidate A qualified Solicitor with at least 4 years' PQE. Experience in asset-based lending is essential. Relevant experience gained within...

We're working with a leading UK law firm looking to recruit an experienced Revenue Controller to join its Finance team. Based in Manchester, this hybrid role offers three days in the office and two days working from home, with a salary of £45,000 - £55,000 depending on experience. Supporting a portfolio of approximately 20-22 Partners across Real Estate and Dispute Resolution, this is a highly Partner-facing position focused on billing and WIP management. You'll be responsible for leading WIP meetings, driving matters through the billing cycle and working closely with Partners to effectively manage their portfolios. We're keen to speak with experienced Revenue Controllers who have a strong legal billing background and are confident working directly with Partners within a law firm environment. This is not a step-up opportunity; our client is seeking an established Revenue Controller who can hit the ground running. Key requirements: • Proven Revenue Control experience...

BANKING SOLICITOR (ASSET BASED LENDING), 4+ PQE, MANCHESTER - Take the next step in your banking career with a leading team handling high-value finance work. An opportunity has arisen for an experienced Banking Solicitor to join a highly regarded team in Manchester, with a particular focus on asset-based lending. You'll work closely with Partners on a varied range of finance and security matters, advising lenders, banks, corporates and fund managers. The Role Advise on asset-based lending and a broad range of banking and finance matters. Work alongside Partners on transactions involving real estate finance, capital markets, leveraged finance and corporate lending. Act for a varied client base, including lenders, banks, corporates and fund managers. Gain exposure to high-value work and develop your experience within an established team. The Candidate A qualified Solicitor with at least 4 years' PQE. Experience in asset-based lending is essential. Relevant experience gained...

This is an exciting opportunity for an experienced, Grade A or B Solicitor to join our Military team, managing a caseload of military industrial disease & accident claims, as well as conducting their own advocacy. Key responsibilities: Develop and manage a caseload of Military, disease and injury matters Effectively and efficiently conduct cases on behalf of clients in accordance with the overall policies and objectives of the firm; Develop local business to secure referrals; Participate in the development, marketing and success of the Military Department Key Requirements The successful candidate will: Be a qualified Solicitor in England & Wales and hold a current practising certificate Be grade A or B Have proven experience managing a complex caseload of either military claims or complex personal injury / industrial disease claims Exceptional legal expertise and strong advocacy skills. Have a Good track record of consistently achieving...