Housing Officer Location: Brent Job Type: Full-time temp until March 2027 Rate of pay: 22.41 PAYE or 29.51 Umbrella per hour We are seeking a Housing Officer to oversee a portfolio of housing, ensuring high-quality tenancy management, maximising tenant satisfaction, and maintaining compliance with all statutory and regulatory requirements. This role is pivotal in managing the tenant journey from let to re-let, ensuring tenants live in safe, suitable, and affordable homes. Day-to-Day Responsibilities: Manage all aspects of the tenancy lifecycle, ensuring a high level of service and tenant engagement. Handle complex cases with a proactive and commercial approach to deliver successful outcomes. Maintain up-to-date and accurate resident records and data, ensuring all interactions are recorded Act as the primary contact for the landlord, maintaining strong relationships with tenants and stakeholders. Lead on estate walkabouts, community meetings, and action plans,...

Complaints Investigation Officer Hourly Rate: 26 Contract Length: 6 months Working Pattern: Full Time, hybrid, Monday - Friday 36 hrs per week. Location: SE6 In this temporary position, you will be the first and last point of contact for complainants, ensuring they are kept informed throughout the complaints process. Your responsibilities will include: Logging complaints, compliments, and inquiries, ensuring they are addressed promptly and effectively. Liaising with complainants to clarify the nature and scope of complaints, outlining timelines and escalation options. Investigating complaints by examining evidence, interviewing colleagues, and visiting complainants as necessary. Maintaining an accurate case management system and identifying areas for service improvement. Drafting clear investigation reports with recommendations for resolution, including potential compensation. Collaborating with the Contact Centre to identify trends and enhance processes...

PROBATION OFFICER - PRISON BASED (WOMEN'S ESTATE) Location: HMP Downview, Sutton Pay Rate: 23.95 PAYE / 31.53 Umbrella per hour Contract: 6 months (with potential extension) Hours: 37 per week Start Date: ASAP (subject to vetting) Overview We are currently recruiting for an experienced Probation Officer to work within a women's custodial setting at HMP Downview. This is a fantastic opportunity to join a busy Offender Management Unit, supporting women with complex needs and playing a key role in sentence progression and risk management. Key Responsibilities This role will primarily focus on offender management in custody , with core duties including: Managing a caseload of women in custody Completing and maintaining OASys assessments and sentence plans Preparing and delivering high-quality parole reports Completing MAPPA F forms and contributing to public protection processes Assessing and managing risk of serious harm Supporting...

Legal Operations & Billing Support ! Are you a qualified lawyer looking to step into a hands-on Legal Operations role within a leading law firm? Our client, a highly regarded firm based in Holborn, Central London, is seeking a qualified lawyer to support across legal operations, billing, compliance, and finance on an interim basis. This is a unique opportunity to gain broad operational exposure while playing a key role in the day-to-day running of the firm. The Role Working closely with Partners and business support teams, you will be embedded within the firm's operations, ensuring efficient and compliant delivery of legal and financial processes. Key responsibilities include: Managing the end-to-end billing process, including invoice preparation, review, and submission Overseeing e-billing platforms and resolving submission issues or rejections Supporting financial processes, including time recording and disbursement reviews Assisting with compliance and...

Temp Qualified Lawyer - Legal Operations Role! Are you a qualified lawyer looking for a hands-on, fast-paced interim role within a leading legal environment? Our client, a highly regarded law firm based in Holborn, Central London, is seeking a proactive and detail-oriented qualified lawyer (New Zealand or Australia) to support across billing, compliance, finance, and general legal operations. This is a fantastic opportunity to step into a varied role while searching for something permanent. The Role Working closely with Partners and the wider team, you will play a key role in ensuring the smooth running of billing, compliance, and administrative processes. Key responsibilities include: Raising and posting bills using the firm's practice management system Preparing, reviewing, and finalising client invoices in line with client guidelines Managing submissions through e-billing platforms and resolving rejections Liaising with lawyers and support staff to resolve...

Description Our local government clients in Lambeth, London, are seeking a Housing Solutions Reviews Officer. To conduct robust and timely reviews of decisions made under the Allocations Policy and in pursuit of the statutory duties to people experiencing homelessness. 2 days in office, 3 days remote. Responsibilities To be senior in rank to Housing Officers and provide an independent legal review of cases where a customer is dissatisfied with a decision on the allocation of housing. To liaise with external partners and carry out statutory review enquiries and proceedings prior to review decisions. To ensure that statutory decisions can withstand political, media and legal scrutiny. To provide effective, professional Review and Appeal service on behalf of the Housing Service. To work professionally with service users, their representatives and other agencies involved with Reviews and Appeals. To work collaboratively with other teams within Homeless Services to...

Job Purpose Housing Solutions Reviews Officer To conduct robust and timely reviews of decisions made under Lambeth Council's Allocations Policy and in pursuit of the Council's statutory duties to the homeless. Responsibilities Housing Solutions Reviews Officer To be senior in rank to Housing Officers and provide an independent legal review of cases where a customer is dissatisfied with a Council's decision on the allocation of housing. To liaise with external partners and carry out statutory review enquiries and proceedings prior to review decisions Housing Solutions Reviews Officer To ensure that statutory decisions are able to withstand, political, media and legal scrutiny. Housing Solutions Reviews Officer To provide effective, professional Review and Appeal service on behalf of the Housing Service. Housing Solutions Reviews Officer To work professionally with service users, their representatives and other agencies involved with Reviews and Appeals....

Legal Operations & Billing Support ! Are you a qualified lawyer looking to step into a hands-on Legal Operations role within a leading law firm? Our client, a highly regarded firm based in Holborn, Central London, is seeking a qualified lawyer to support across legal operations, billing, compliance, and finance on an interim basis. This is a unique opportunity to gain broad operational exposure while playing a key role in the day-to-day running of the firm. The Role Working closely with Partners and business support teams, you will be embedded within the firm's operations, ensuring efficient and compliant delivery of legal and financial processes. Key responsibilities include: Managing the end-to-end billing process, including invoice preparation, review, and submission Overseeing e-billing platforms and resolving submission issues or rejections Supporting financial processes, including time recording and disbursement reviews Assisting with compliance and...

Tenancy Specialist Based in North London Temp on going contract 26.24 per hour Umbrella To provide high level expertise on Tenancy Fraud, Anti-Social Behaviour (ASB), Domestic Abuse and legal action for tenancy enforcement. Tenancy Specialists will be responsible for case management and will work closely with field based Neighbourhood Response Officers to ensure effective investigation of cases and that the most appropriate, cost effective and proportionate action is taken. Key Accountabilities Managing all tenancy fraud, sub-letting and Right To Buy (RTB) fraud cases across the region, including conducting investigations or tasking colleagues to investigate locally. The effective case management of anti-social behaviour cases, directing and supporting colleagues with investigations and enforcement action. Deciding on the most appropriate action against those who commit tenancy fraud or perpetrate anti-social behaviour and the most...