Complaints Handler Location: Middlesex, UK The Opportunity An established personal lines motor insurance broker is looking for a diligent, empathetic and customer-focused Complaints Handler to join its Complaints & Quality Control team. This is an excellent opportunity for an experienced insurance complaints professional to take ownership of customer complaints from initial notification through to final resolution, ensuring every case is investigated thoroughly and handled fairly, professionally and in line with FCA regulations. Working closely with colleagues across underwriting, claims and customer service, you will play a key role in achieving positive customer outcomes, identifying recurring issues and helping to improve processes and service standards across the business. If you have experience in insurance complaints handling and are looking for your next opportunity, we'd like to hear from you. Key Responsibilities Manage an...

OUTSTANDING PROGRESSIVE OPPORTUNITY Underwriting Assistant - Commercial Insurance Purpose of Role/Job Overview As an experienced Underwriting Assistant, you will be immediately trained up to quickly progress to become an Assistant Underwriter with every opportunity to develop to full Underwriter level. You will provide efficient, timely and professional support to brokers, initially for Existing Business and mid term adjustments, but will be trained and fast tracked to write new business, initially on smaller risk enquiries as you develop your underwriting skills. You must have previous experience in Property & Liability for the SME Commercial package policies and at least 2 years' experience within underwriting. You will assist the business to achieve income and profit objectives through the new business team, determine policy terms and calculate premiums in line with authority levels, demonstrate your contribution to loss ratio control by effectively...

Multilingual Insurance Operations Advisor Norwegian & Nordic Markets Location: Newport (Remote candidates considered) Salary: £27,000+ depending on experience Looking for a role where your language skills can make a real difference? Want to build a long term career supporting customers across the Nordic market within a growing and supportive team? An exciting opportunity for a multilingual customer service professional to join a growing insurance operations team supporting customers across the Nordic region. This role combines customer service, administration and claims support, with full training provided for candidates looking to develop a career within insurance and claims handling. Key Responsibilities: Insurance Operations Provide professional support to customers and stakeholders via telephone, email and other communication channels. Support customers across Norwegian and wider Nordic markets. Maintain accurate customer, insurance and case records....

Field Loss Adjuster - Scotland Location: Scotland Working Pattern: Remote / Field-Based The Opportunity An exciting opportunity has arisen for an experienced Field Loss Adjuster to join a growing property claims operation covering Scotland. This role offers the opportunity to manage a varied portfolio of domestic and commercial property claims, taking ownership of cases from initial notification through to resolution and settlement. You will combine strong technical knowledge with a customer-focused approach, investigating losses, assessing damage and providing fair, well-informed recommendations. Working autonomously as part of a supportive and collaborative team, you will build strong relationships with policyholders, brokers, clients and suppliers, ensuring claims are handled efficiently, professionally and with empathy. This is an excellent opportunity for a technically capable property claims professional who enjoys variety, independence and...

Assistant Underwriter - Commercial Insurance Purpose of Role/Job Overview To provide efficient, timely and professional support to brokers for New / Existing Business and general enquiries Must have experience in Property & Casualty for the SME package policies and at least 2 years' experience in the SME package policies sector. To achieve income and profit objectives through the new business team, determine policy terms and calculate premiums in line with authority levels. Demonstrating your contribution to loss ratio control by effectively adhering to Company's underwriting controls. To positively reinforce and display company values and to actively drive the business forward in achieving its objectives. Key Accountabilities Meeting and where possible, exceeding brokers service levels and expectations. Support wider team. Identify cover and hazards that will impact on the acceptance, pricing, or terms applicable to a risk. Understands the...

Company This is a rapidly growing renewable energy consultancy business based in central London. They are highly acquisitive and private equity backed, dedicated to providing key services across the wind energy sector. Due to this continued growth, they are looking to hire a talented Treasury Analyst to join their expanding finance department. Role Reporting into the Treasury Manager, the Treasury Analyst will manage banking, support cash reporting and forecasting, and deliver clear AR/AP and working capital insights. They will take on a number of key duties including: Manage bank account administration, payment requests and compliance with Group Treasury policies. Support weekly and monthly cash reporting, short-term cash flow forecasting and consolidation of business unit data. Produce AR/AP and working capital reports, monitor overdue balances and follow up on agreed actions. Maintain and enhance Excel-based reporting models, analysing financial data and...

Programme Lead – ServiceNow Transformation Technology Transformation practice About Us You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? The Team Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability  in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation for our clients. This isn't just about implementation; it's about reinventing...

We are recruiting for an AML Analyst to join a growing Governance, Risk & Compliance function within a regulated financial services environment. This is an excellent opportunity for an experienced compliance, KYC, or financial crime professional looking to develop their career within a dynamic and fast-paced organisation. Working closely with the Money Laundering Reporting Officer (MLRO), you will play a key role in ensuring the business maintains the highest standards of regulatory compliance, client onboarding, and financial crime prevention. Key Responsibilities: Client Onboarding & Due Diligence Support the end-to-end onboarding of new clients. Review and verify customer documentation in line with KYC, AML and regulatory requirements. Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) checks. Identify and escalate potential risks, discrepancies or missing information. Act as a trusted point of contact for internal stakeholders...

Senior Product Manager / Senior Product Owner / Digital Product Manager / Head of Product / Head of Digital Product £650-700 p/d - Umbrella Engagement - 3 month initial contract - 2 days per week on site in London Overview: We are looking for a highly autonomous, delivery-focused Senior Product Manager to lead the rollout of established digital products into new markets across Europe. This is a hands-on product delivery role sitting at the intersection of digital product, technology, regulation and insurance operations. Rather than building entirely new products from scratch, you will take existing digital propositions and lead their adaptation and implementation across different European countries. A major part of the role will be understanding the requirements of each market and ensuring the product is appropriately configured for local regulation, underwriting rules, policy requirements, compliance and operational processes. Working across Product,...

Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Development Executive who can use their knowledge and experience to build strong, trusted, and profitable client relationships. Whether you're an established Insurance Development Executive, Corporate Account Executive, Client Director, or an experienced Account Handler ready to take the next step, this could be the opportunity you've been looking for. If a successful career within a growing business full of opportunity, flexibility, and variety sounds appealing, then read on So, what does the role of an Insurance Development Executive here involve? Working closely with clients across a range of sectors, you'll take the time to understand their business operations, risks, and insurance requirements, designing tailored insurance and risk management solutions that protect their assets and liabilities. Responsibilities include: Meeting with prospective clients to...

Job Description: Job Purpose With approximately 5 million contracts cleared every day across multiple asset classes, ICE Clear Europe (ICEU) is one of the world’s most diverse and leading clearing houses. As a clearing house, ICEU performs a critical role in ensuring market stability especially through periods of volatility and increased uncertainty. It provides central counterparty clearing and risk management services for global energy, interest rate, equity index, and agricultural derivatives.   We leverage advanced quantitative models to effectively manage market risk for exchange-traded derivatives, credit risk of clearing members and counterparties, and liquidity risk associated with posted collateral. Our risk framework ensures resilience in dynamic market conditions while upholding the highest regulatory and operational standards.   The Model Risk Management team, part of the Risk Oversight Department, is responsible for all aspects of model risk, encompassing model...

Job Description: Job Purpose With approximately 5 million contracts cleared every day across multiple asset classes, ICE Clear Europe (ICEU) is one of the world’s most diverse and leading clearing houses. As a clearing house, ICEU performs a critical role in ensuring market stability especially through periods of volatility and increased uncertainty. It provides central counterparty clearing and risk management services for global energy, interest rate, equity index, and agricultural derivatives.   We leverage advanced quantitative models to effectively manage market risk for exchange-traded derivatives, credit risk of clearing members and counterparties, and liquidity risk associated with posted collateral. Our risk framework ensures resilience in dynamic market conditions while upholding the highest regulatory and operational standards.   The Model Risk Management team, part of the Risk Oversight Department, is responsible for all aspects of model risk, encompassing model...