SCUK Customer Retention Specialist, Fixed Term Contract Country: United Kingdom The Customer Retention Specialist is responsible for engaging with customers who may be considering leaving, settling their agreement early, or experiencing financial difficulty. The role focuses on understanding each customer's individual circumstances and delivering tailored solutions that support the best possible customer outcome, including refinancing options, agreement restructuring, and long-term affordability support. By helping customers find suitable and sustainable solutions, the role aims to retain customers within their motor finance journey while supporting the commercial objectives of the business. This role requires a balance of customer focus, commercial awareness, empathy, and strong negotiation skills to achieve fair and positive outcomes for both the customer and the business, while promoting responsible and sustainable lending. Please note this role is a hybrid role with at...

Join Our Team as a Commercial Insurance Administrator! Do you have experience working in the Insurance industry? Are you an organised and proactive individual with a passion for delivering exceptional support in the insurance sector? If you have a minimum of 2 years of experience in insurance administration and have a knack for problem-solving, we want to hear from you! About the Role: As a Commercial Insurance Administrator, you will be an integral part of our Before the Event Team. Your primary focus will be on supporting Account Handlers and facilitating smooth operations through a range of administrative tasks, including: Coordinating diaries and scheduling internal/external meetings. Assisting with management meetings by preparing agendas and taking notes. Ensuring accurate data entry and maintaining client and partner records. Liaising with business partners to assist with day-to-day account administration and underwriting referrals. Producing reports and...