Who we are We're Future, a global leader in specialist media. Our people bring our trusted brands to life, helping millions of people discover expert content that informs, inspires, and drives action. As a pioneering multiplatform media powerhouse, we provide expert content and technology that build valuable communities across all channels. As a proud part of Future's brand portfolio, Go.Compare is a passionate price comparison site finding customers savvy insurance deals. Based in our Cardiff office, we pride ourselves on being a fun and fair place to work. You'll join a team of experts partnering with trusted organisations and the Welsh Rugby Union. It's an exciting opportunity to help millions make informed financial choices. What you'll do Reporting to the Senior Customer Service Manager, you'll be the main point of contact between our business and our customers. You'll assist users as they complete their online comparisons and offer clarity on product information. Your...

The role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals. This role is worked out of our Swansea office. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Key Responsibilities Ensure the smooth running of assigned portfolio on a day-to-day basis Achieve agreed retention rates Achieve cross selling and referral targets Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources Independently respond...

The role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals from our office in Swansea . The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Key Responsibilities Ensure the smooth running of assigned portfolio on a day-to-day basis Achieve agreed retention rates Achieve cross selling and referral targets Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources Independently respond to queries from both...

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Stevenage . Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. What are we looking for in...

Currently working in the Insurance industry? Then we have exciting new opportunities for Commercial Client Service Executives within our enterprise teams based in Belfast and Derry. Joining us means you'll have the benefit of working Monday to Friday (no weekends here!) earn a competitive salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. So, what does the role of a Client Service Executive here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. What are we looking for? Experience within Commercial lines in the Insurance...

Technology Officer (Training and Systems Support) Horsham 35,000 + Excellent Benefits Hybrid Working After Probation Are you a confident communicator who enjoys helping people, sharing knowledge and making technology easier to use? We're working with an established and highly regarded financial services organisation in Horsham who are looking for a personable, enthusiastic and customer-focused individual to join their team. Despite the job title, this isn't an IT role! It's very much about people, communication and training, helping financial advisers get the most out of the systems and software they use every day. You'll be working closely with various stakeholders across the UK, providing guidance, delivering training and supporting the introduction of new systems. It's a varied role offering plenty of interaction, opportunities to build relationships and the chance to become a real expert in the systems you're supporting. What will you be doing? Delivering...

We are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). At AND-E, we re not just handling claims we re helping people through one of the most stressful moments in their lives. If you re empathetic, a great listener, and passionate about delivering outstanding customer care, this is your chance to make every conversation count. You ll be the reassuring voice our customers rely on during a challenging time, guiding them through their motor claim from start to finish with care, empathy, and professionalism. From the first notice of loss (FNOL) to resolving queries about repairs or vehicle loss, you ll make every interaction clear, supportive, and efficient. We re looking for great listeners and problem solvers who can ask the right questions, make sound decisions, and explain complex situations in a way that s easy to understand. If you have strong customer service...

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Blackpool . Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you. So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting...

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Leeds . As an Insurance Account Handler , you'll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience , and a generous bonus structure . Plus, you'll benefit from our flexible and hybrid working options-because we know the 9-5 doesn't suit everyone. What You'll Be Doing You'll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you. What We're Looking For We're open to diverse backgrounds, but here are a few essentials: Insurance industry experience is a must. A positive, proactive attitude and a drive...

Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Development Executive who can use their knowledge and experience to build strong, trusted, and profitable client relationships. Whether you're an established Insurance Development Executive, Corporate Account Executive, Client Director, or an experienced Account Handler ready to take the next step, this could be the opportunity you've been looking for. If a successful career within a growing business full of opportunity, flexibility, and variety sounds appealing, then read on So, what does the role of an Insurance Development Executive here involve? Working closely with clients across a range of sectors, you'll take the time to understand their business operations, risks, and insurance requirements, designing tailored insurance and risk management solutions that protect their assets and liabilities. Responsibilities include: Meeting with prospective clients to...

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Glasgow . Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you. So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them...

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Private Clients Account Executive skilled in High Net Worth to come and join our team in East Grinstead who will use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on What experience do our Account Executives need? It's essential that you have proven previous Personal Lines experience gained from within the Insurance Industry. The rest is all about you as a person; Experience with High Net Worth insurance is a must The ideal candidate would preferably have a minimum of 2 years experience Most important is your ability to bring your best self to work every day to give our clients the best possible experience...

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Personal Lines Account Executive to come and join our team in Saffron Walden who will use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on What experience do our Account Executives need? It's essential that you have proven previous Personal Lines experience gained from within the Insurance Industry. The rest is all about you as a person; Most important is your ability to bring your best self to work every day to give our clients the best possible experience Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business Be driven to...

AI Product Manager / Lead AI Product Manager / Head of Product / Senior AI Product Manager Conversational AI experience will be massively advantageous £650 - £750 p/d - Umbrella engagement - 5 month initial contract - 1 day per week on site in Bristol FinTech or Financial Services is essential for this requirement Overview: We're looking for an experienced a AI Product Lead / Senior Product manager with strong AI exposure to lead the development and delivery of customer-facing AI products across voice and digital channels. You'll shape product vision, strategy, roadmap and performance, working with cross-functional teams and external AI partners to create intelligent experiences that improve customer outcomes, automate interactions and deliver measurable commercial value. You'll take products from discovery and experimentation through to delivery and optimisation, using customer research, data, rapid prototyping and feedback loops to validate...

Insurance Officer needed! Hourly Rate: 18.04ph Contract Duration: Until April 2027 Location: Devon, TQ12 This is a part-time role over 3 days (22.5 hours per week) - happy to discuss suitable days Purpose of the Role As an Insurance Officer, you will provide essential administrative and operational support to the Council's insurance function, helping to ensure that insurance claims are managed efficiently and in accordance with financial regulations and best practice. Working within the Systems & Transaction team you will provide support handling insurance claims from initial notification through to resolution. This will include liaising with internal colleagues and a range of external partners such as insurance brokers, insurers, claims handlers, solicitors and loss adjusters to progress claims effectively. You will be responsible for maintaining and updating the insurance claims database and assisting with the development of associated systems and processes....

Ready for Your Next Big Career Move in Insurance? Join Our Friendly Team in Leicester as a Commercial Insurance Account Handler! Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Leicester. As an Insurance Account Handler , you'll enjoy a hybrid Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience , and a generous bonus structure . What You'll Be Doing You'll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you. What We're Looking For? We're open to diverse backgrounds, but here are a few essentials: Commercial Insurance experience is a must. A...

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Bury St Edmunds. As an Account Handler , you'll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience , and a generous bonus structure . Plus, you'll benefit from our flexible and hybrid working options-because we know the 9-5 doesn't suit everyone. What You'll Be Doing You'll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you. What We're Looking For We're open to diverse backgrounds, but here are a few essentials: Insurance industry experience is a must. A positive, proactive attitude and a drive to...

Do you have experience working in the Insurance industry within Personal Lines ? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Blackpool . Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to...

Currently working in the Insurance industry or looking for a change? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly personal lines team based in York. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday 9am-5.30pm (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. Don't worry if you haven't worked in Insurance before, full training will be provided! You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as...