Broker Support Consultant - Hybrid & Remote Working Options available Job Market - Insurance Broker Support Consultant - About the role This is an excellent opportunity for an individual from an insurance broking or underwriting environment who wants to step up to a Relationship role, or alternatively, an individual who has great customer service experience, and wants to deliver excellence and forge a career in the insurance sector The successful candidate will provide broker support and assistance through inbound & outbound calls / emails to both prospective brokers who are going through the onboarding process and to those brokers who are already an established member of the network, within their given territory area or as allocated. Broker Support Consultant - Key duties The Broker Support will be the first response unit for all new & existing businesses who require assistance with a varied range of requests from onboarding, training,...

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. Summary of the role We currently have a vacancy for a Senior Claims Assessor in the claims department in Bristol, Salisbury or Peterborugh. This role involves making fair, correct, efficient decisions whilst hitting our targets as well as effectively assessing claims in at least one or more of the following areas, depending on the business need: Income Protection & Waiver of Premium, Critical Illness, Permanent Total Disability and Death claims. What you'll be doing Making admittance and medical decisions and make recommendations within admittance authority for declines /...

Job Description: Job Purpose The Market Supervision team at ICE provides graduates with the opportunity to become fully immersed in the financial markets’ ecosystem. Whilst the subject-focus of your degree may provide a helpful knowledge base when assuming the role as a Market Analyst, we are looking for driven, inquisitive candidates that are ready to proactively learn about the role and the industry through the rigorous training we provide.   At ICE, your development and growth are a crucial investment for us and we want to discover which individual strengths and attributes you demonstrate that will allow you to adapt and succeed within this team. The fast-paced demands of the role require candidates to be methodical, proficient problem solvers and excellent communicators, ready to be able to concisely liaise with clients and colleagues of all levels of seniority.   Market Supervision is the front-line operations team supporting the function and surveillance of thousands...

The Woodland Trust is looking for a Facilities Manager to lead on insurance, contractor sourcing and supplier relationships across our facilities portfolio, making sure we have the right cover, robust risk management and strong value for money. Working collaboratively across the Trust, you'll bring good governance and commercial thinking to help us manage risk and protect the organisation. The Role: Lead procurement activity across Facilities, insurance, fleet, services and capital works, ensuring robust decision-making, value for money, quality, compliance and sustainability. Manage key contracts and suppliers, including insurance, monitoring performance, compliance, budgets, value for money and sustainability, and lead market-testing activity. Oversee insurance arrangements, ensuring appropriate cover, legal and regulatory compliance, risk management and assurance across the Trust. Develop, maintain and test the Trust's Emergency Management Framework (EMF), ensuring...

The role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Key Responsibilities Ensure the smooth running of assigned portfolio on a day-to-day basis Achieve agreed retention rates Achieve cross selling and referral targets Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources Independently respond to queries from both clients and insurers in a...

What's in it for you? Join a collaborative and supportive team environment Hybrid and flexible working arrangements to support business needs Ongoing professional development and learning opportunities Opportunity to build expertise within the London Market insurance sector Work with a business committed to diversity, inclusion and employee growth Must have's Strong attention to detail and accuracy Excellent verbal and written communication skills Ability to work independently and manage workloads effectively Strong teamwork and collaboration skills A proactive and positive approach to work Commitment to delivering high levels of service and client satisfaction min of 5 gcse's 6-9 including maths and English Nice to have's Basic understanding of the insurance market, practices and regulations Experience interpreting insurance documentation and data Exposure to underwriting administration or insurance operations So,...

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Tonbridge . The role of the Account Handler is to provide office-based support to their assigned Account Executive in the day to day running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Key Responsibilities: • Ensure the smooth running of assigned portfolio on a day to day basis • Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels • Be the first point of contact for day to day enquiries from clients, providers and...

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Croydon . The role of the Account Handler is to provide office-based support to their assigned Account Executive in the day to day running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Key Responsibilities: • Ensure the smooth running of assigned portfolio on a day to day basis • Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels • Be the first point of contact for day to day enquiries from clients, providers and...

RK Accountancy are working with a well established finance / insurance company just off the M65 motorway junction, who are recruiting for a Risk Co-ordinator role. The successful candidate will have at least 1 years experience in insurance, financial services or asset finance/ factoring. Please note this is essential for this Risk Co-ordinator role. Experience you will gain:- • Exposure to credit risk management, including underwriting oversight, portfolio monitoring, and governance processes • Hands-on experience in monitoring large exposures, annual credit reviews, and in-life asset audits across a diverse lending portfolio • Practical experience preparing audit packs, supporting audit reviews, and coordinating remediation actions arising from audit findings • Insight into regulatory and internal credit policy frameworks, with exposure to how policies are applied in a live business environment • Exposure to governance and escalation processes, developing...

Job Title: Protection Advisor Location: Marshall House, 2 Park Avenue, Sale, M33 6HE Salary: £30,000 - £35,000 depending on experience and if you have R05 qualification Job Type: Full time, Permanent. We are seeking a motivated and customer-focused Life Insurance Advisor to join our growing life insurance brokerage. The successful candidate will provide expert advice to individuals and families, helping them identify the most suitable life insurance solutions from a panel of leading insurers. The role involves building trusted client relationships, conducting comprehensive financial protection reviews, and delivering exceptional customer service throughout the client journey. Key Responsibilities: Consult with prospective and existing clients to understand their financial protection needs and objectives. Recommend suitable life insurance products, including: Life Insurance Critical Illness Cover Income Protection Compare products from...

Senior Finance Manager - Modelling & Strategic Analysis Permanent £100,000 We're partnering with a high-profile, regulated consumer organisation to appoint an experienced Senior Finance Manager specialising in financial modelling and strategic analysis. This is a high-impact role within FP&A, working closely with Commercial Finance and senior stakeholders to lead the development, maintenance and continuous improvement of critical financial models, reporting and strategic analysis. The Opportunity As Senior Finance Manager, you'll play a central role in shaping strategic decision-making across the organisation. You'll take ownership of complex financial models and provide insight across business planning, scenario analysis, regulatory requirements and executive stakeholder engagement. This is an excellent opportunity for an accomplished finance professional who combines advanced modelling expertise with commercial judgement, clear communication and...

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: PMO Analyst Location: Warwick / Hybrid Contract Type: 6 months with scope to extend Role Purpose The PMO Analyst will provide dedicated support to a digital portfolio, helping to address resource requirements across PMO administration, resource management, finance governance, timesheet management, forecasting, and purchase order management. The role will strengthen portfolio controls, improve data quality, and support consistent delivery governance across the portfolio. Key Responsibilities Provide PMO administration support to ensure portfolio...

Salary : Competitive with car/allowance, bonus and Veolia benefits Location - Predominantly covering operational sites in the North West of the UK, however there will be an occasional requirement to travel nationally. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a...

Work with us and help make a difference! Salary: £45-50,000 FTE, dependent on experience Hours: 15 hours (2 days per week) Contract: Permanent Help us make homelessness rare, brief and non-recurring. Harrogate Homeless Project (HHP) is a leading local charity supporting people experiencing homelessness and housing insecurity across the Harrogate district. We are seeking an experienced and motivated Financial Controller to join our senior team and play a pivotal role in ensuring the financial sustainability and growth of our organisation. This is an exciting opportunity for a finance professional who wants to use their skills to make a meaningful difference in the lives of vulnerable people whilst helping shape the future of a respected and ambitious charity. About the Role Reporting directly to the Chief Executive, the Financial Controller will oversee all financial and accounting activities across the organisation. Working closely with our Finance...

Credit Controller Location: Leatherhead (Hybrid) Salary: Competitive Salary + Excellent Benefits Parking: Free on-site parking available Duration: Initial 6-8 week temporary assignment with potential to become permanent Start Date: Immediate start required We are seeking an experienced Credit Controller to join a busy and growing organisation based in Leatherhead. This is an excellent opportunity for a proactive and detail-oriented professional to take ownership of the credit control function, helping to maintain healthy cash flow and build strong customer relationships. The successful candidate will be responsible for managing the debtor ledger, collecting outstanding debt, reconciling customer accounts, resolving invoice queries and ensuring all collection activity is accurately recorded. You will work closely with internal departments to resolve disputes, improve processes and support ongoing finance projects. Key Responsibilities Manage a...

The role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals. This role is worked out of our Swansea office. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Key Responsibilities Ensure the smooth running of assigned portfolio on a day-to-day basis Achieve agreed retention rates Achieve cross selling and referral targets Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources Independently respond...

Following the successful launch of Sopra Steria Financial Services, a regulated entity in 2021, the business continues to grow in size; with a particular focus on developing and building a collections-based business. The business itself has grown exponentially since its launch, now supporting both government and commercial based clients through a team of around 40 colleagues. As a member of the wider Shared Services Risk Management team, you'll support developing a culture which is both customer and outcome obsessed by defining, developing and delivering practices that drive positive outcomes. You'll play a key role in leading and supporting the implementation and strengthening of the Risk Management Framework (RMF) and supporting risk frameworks and policies. You'll play a key role in enhancing and enabling the overall service using: Industry and regulatory expertise in Risk Management / Risk Frameworks in order to: Maximise data (analytics, performance measures,...

Budgeting and Reporting Analyst Contract: Permanent - Full time Salary: £46,634 to £51,815 per annum for 35 hours per week. Location: Bruce Kenrick House, 2 Killick Street, London N1 9FL Workplace type: 2 days per week in the office What you'll do As a Budgeting and Reporting Analyst, you will support the Senior Budgeting and Reporting Manager in delivering accurate, timely, and insightful financial reporting across the organisation. You will play a key role in the monthly management accounts cycle, budgeting and forecasting processes, and the reconciliation and mapping of financial data. Working within the Finance team, you will help drive a customer-focused and continuous improvement culture, ensuring financial services support strong business performance and deliver the best outcomes for our residents. You'll collaborate closely with finance business partners and stakeholders across the organisation to provide financial insight, support decision-making, and...

What's in it for you? 25 days' holiday + bank holidays 6% pension contribution Wellbeing support + long-service sabbatical Discounted gym membership Income protection Life & health insurance Fantastic, modern offices Hybrid working - 2 days WFH Must have's Experience in an insurance technician, technical processing or insurance operations role Good understanding of insurance principles and the policy lifecycle Knowledge of broking, claims, premiums and/or delegated authority Understanding of London Market processes and insurance distribution Strong organisation skills with the ability to manage competing priorities Confident using Excel and relevant business systems Strong communication and stakeholder management skills CII Cert or equivalent technical knowledge/experience Nice to have's Experience working within the London Market Experience checking or quality-controlling colleagues' work Experience supporting or...

We are seeking a highly skilled and motivated North American Casualty Claims Specialist to join the London-based claims team. This is an exciting opportunity to work with a market-leading Broker, supporting a diverse portfolio of clients with complex casualty claims across the United States and Canada. Key Responsibilities Manage a portfolio of North American casualty claims, including general liability and excess/umbrella claims Act as the primary point of contact for clients, insurers and legal representatives Provide expert guidance on claims strategy, coverage interpretation and reserving Monitor claims progress, ensuring timely updates and resolution Negotiate settlements where appropriate and support dispute resolution processes Analyse claims data to identify trends and provide risk management insights to clients Collaborate with broking teams to deliver a seamless client service Key Requirements Proven experience handling North American...