What you'll be doing We are a business with one mighty mission: to save people time and money, sustainably. Our innovative and ever-evolving technology takes the boredom, confusion and time-wasting out of sorting household bills. And we're constantly growing - by investing in our staff, promoting creativity and nurturing new talent, we stay at the front of our industry and push in new directions Reporting to the Senior Customer Service Manager, you'll be the primary point of contact between the business and our customers. and deliver excellent customer service. You'll show empathy to customers across multiple channels including telephone, email, social media and reviews. You'll have knowledge of what it is to work in the financial services industry following FCA guidelines and will understand frustrations that customers may have with knowledge around insurance products and provider Experience that will put you ahead of the curve Customer service - you'll have experience...

What you'll be doing We are looking for a Search Analyst to monitor, analyse, and report on Google search performance across both paid (PPC) and organic (SEO) channels. This role is responsible for delivering a holistic view of search performance, including combined metrics such as total click-through and overall search visibility. You will also translate market and search insights into clear context on user intent and search behaviour to support marketing and product decisions. Key Responsibilities: Monitor and report on Google search performance across PPC and SEO, including impressions, clicks, CTR, conversions, and spend. Develop and maintain dashboards and recurring reports that provide a combined view of paid and organic search performance. Analyse combined search metrics (e.g. total CTR, blended click share, cannibalization or lift between PPC and SEO). Identify trends, opportunities, and risks in search performance based on keyword, category and device. Translate...