Brightwell
Chesterfield, UK
Join Our Team as a Desktop Support Analyst Location: Derby An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices. The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required. What you'll do: Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and...
