The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer,...

First Line Support Analyst Elland, Halifax Competitive Salary + Benefits Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’ve held a Superbrand status since 2010, and we’re a successful FTSE 250! Every step we take and every product we make, is geared towards making the world around us a better place to live. Our dedicated IT team proudly deliver a personal service to over 1500 IT users. They’re busy implementing cutting-edge cloud-based technology, ensuring technological evolution, compliance, security and excellent customer service are consistently met. It’s within this dedicated team at Marshalls that we’re recruiting for a First Line Support Analyst. So, what’s the mission? You won’t just be a ticket-closer here; you’ll be the face of IT for Marshalls. Our First Line Support team is a fast-paced, collaborative group that thrives on...