Service Delivery Manager / IT Service Desk Manager Lead a busy IT Help Desk, drive IT Support Engineer performance against SLAs and champion excellent customer service. This hands-on role also provides technical expertise on IT support issues and projects while working closely with senior leadership. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Delivery Manager, IT Service Manager, IT Support Manager, Service Operations Manager, IT Operations Manager, Managed Services Manager, Technical Service Manager, Service Desk & Support Manager   SALARY : £45,000 – £55,000 per annum (depending on experience) LOCATION: Covent Garden, London (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 08:30 to 17:30   JOB OVERVIEW This is an opportunity to lead a busy IT support operation, raise service standards and make a visible impact on...

IT Support Engineer / Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills and a full driving licence. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support Engineer, Technical Support Analyst, IT Technician, 1st Line Support Engineer, 2nd Line Support Engineer, Desktop Support Engineer   SALARY: £27,000 - £33,000 per annum + Benefits       LOCATION: Carlisle, Cumbria, North West England JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday   JOB OVERVIEW This is an excellent opportunity to build on practical support experience in a varied client-facing environment,...

Service Desk Team Leader Lead a busy IT support function where ticket flow, client communication and team performance matter. This role suits someone with service desk leadership or dispatch experience, strong IT support knowledge and Freshservice proficiency. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Desk Manager, Service Desk Manager, Helpdesk Team Leader, IT Support Team Leader, Technical Support Team Leader, Service Desk Lead, Helpdesk Manager, Support Desk Team Leader Benefits include private healthcare after probation, a pension from day one, 40% off gym membership and a birthday day off. SALARY: £45,000 to £50,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / 3 days in the City of London office (Faringdon / Chancery Lane EC1N) and 2 days working from home JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is an excellent...

IT Support Manager Rochdale 40,902 Contract: Full Time (36.25 hours per week), Permanent Shape and lead a high-performing IT support function Rochdale Boroughwide Housing is looking for an experienced and customer-focused IT Support Manager to lead the day-to-day delivery of our IT Service Desk. This is an excellent opportunity for a hands-on IT professional who combines strong technical knowledge with a passion for service excellence, continuous improvement, and team development. This is a full-time, permanent position based in Rochdale, therefore it is essential you are currently located within a reasonable commutable distance of Rochdale. We offer a flexible Smart Working approach, giving you the freedom to work where and when it best meets business and personal needs. What you'll be doing as our IT Support Manager Leading and developing the IT Service Desk team to deliver a professional and responsive support service. Managing the...

IT Technician -Schools Salary: £27,274 to £29,070 per annum, dependent on relevant experience Hours: 37 hours per week, all year round Contract: Permanent Start date: As soon as possible Are you a practical and customer-focused IT Technician who enjoys solving technical problems and supporting users with different levels of IT confidence? St Bede's and St Joseph's Catholic College is looking for an IT Technician to provide responsive day-to-day IT and audio-visual support across its two College sites and the feeder primary schools it supports. This is a varied role covering service desk support, desktops and laptops, Microsoft 365, Microsoft Entra, networks, wireless systems, AV equipment, livestreaming, CCTV, telephony and access control. The role Reporting to the IT Services Delivery Manager, you will provide approachable and effective technical support to staff and students. Your responsibilities will include: Managing and updating...

IT Support Engineer Brighton (Hybrid working - 3 days on site) 2-Month Contract (potential extension) £200 - £275 per day An exciting opportunity has arisen for an experienced IT Support Engineer to join a fast-growing business on an initial 2-month contract. Working closely with the IT Manager, you'll take ownership of day-to-day IT support activities, onboarding and offboarding processes, and assist with key IT improvement initiatives across the organisation. This contract would suit a proactive IT Support Engineer who enjoys a varied role spanning user support, device management, cloud administration and IT improvement projects. Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Key Responsibilities Provide 1st and 2nd line IT support via Jira and Slack, ensuring tickets are resolved within agreed SLAs Support both onsite and remote users across the business Troubleshoot and support Windows devices,...

Junior IT Support Technician / Service Desk Analyst – Full Training Provided Build your IT support career in a collaborative managed services team, providing first-line incident, request and access support for clients. This entry-level opportunity suits IT graduates and candidates with strong communication, problem-solving and computer literacy skills, with a provisional November 2026 start. If you’ve also worked in the following roles, we’d also like to hear from you: Helpdesk Analyst, Technical Support Analyst, IT Technician, First Line Support Analyst, IT Helpdesk Analyst, Support Desk Analyst, Helpdesk Technician, IT Support Analyst, Technical Support Technician A strong benefits package includes 25 days’ holiday plus bank holidays, a company pension, health cash plan, income protection and training and development.   SALARY: Up to £28,000 per annum (depending on experience) + Benefits LOCATION: Hybrid - Bristol, South West England...

IT Technician -Schools Salary: £27,274 to £29,070 per annum, dependent on relevant experience Hours: 37 hours per week, all year round Contract: Permanent Start date: As soon as possible Closing date: Friday 16 October 2026 at 12 noon Are you a practical and customer-focused IT Technician who enjoys solving technical problems and supporting users with different levels of IT confidence? St Bede s and St Joseph s Catholic College is looking for an IT Technician to provide responsive day-to-day IT and audio-visual support across its two College sites and the feeder primary schools it supports. This is a varied role covering service desk support, desktops and laptops, Microsoft 365, Microsoft Entra, networks, wireless systems, AV equipment, livestreaming, CCTV, telephony and access control. The role Reporting to the IT Services Delivery Manager, you will provide approachable and effective technical support to staff and students. Your responsibilities...

Contract IT Support Technician Bradford Daily Rate 37 hours per week Initial 2-month contract with potential to extend We're supporting a well-established client in Bradford who are looking for an IT Support Technician to join their team. This is a hands-on role where you'll act as the first point of contact for IT support, helping staff with Microsoft 365, laptops, mobile devices and account administration. You'll ensure tickets are logged and resolved efficiently, support onboarding and offboarding activities, manage IT assets, and help maintain a secure and effective IT environment. Key Responsibilities Provide 1st line IT support to staff via phone, email and helpdesk. Troubleshoot Microsoft 365, Outlook, Windows, printer and mobile device issues. Manage user accounts, licences, passwords and MFA within Microsoft 365. Support onboarding and offboarding processes. Maintain the IT asset register and device inventory. Assist with Intune...

We're hiring a Onsite IT Support Engineer( IT Support Center Analyst II) who thrives on solving technical challenges and creating seamless customer experiences. If you're passionate about helping people and love troubleshooting, this role offers the perfect blend of technical work and customer impact. As the Onsite IT Support Engineer , you are responsible for supporting Schneider Electric workplace and infrastructure equipment (including network related ones) physically on-location at Schneider Electric facilities including Scarborough but not limited to. It is expected that you will be able to travel occasionally to Leeds, Edinburgh and Glasgow What will you do? Provide Desk Side support services to end users when incidents cannot be resolved remotely through the Service Desk Provide HW Break & Fix support services to end users when hardware incidents need a replacement of defective whole unit by an equivalent one Provide Hand & Eyes support to operate...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service to colleagues across the business. Working in a hybrid environment, with a mixture of office based at our Head Office in Letchworth Garden City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving, and take pride in delivering excellent customer service, we'd love to hear from you. Key Responsibilities Provide professional, customer-focused IT support through telephone, self-service, chat, and email channels. Take ownership of incidents and service...

Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact. Job Purpose : As a First Line Service Desk Analyst at Breedon Group, you will play a crucial role in providing technical support to our employees across various locations. You will be responsible for handling incoming support requests via phone, email, and chat, resolving technical issues promptly and ensuring minimal disruption to business operations. The role requires strong communication skills, technical expertise, and a customer-centric approach to support our diverse workforce effectively. Key Responsibilities Provide first-line technical support to Breedon Group employees via...

Willmott Dixon is looking for a customer-focused and proactive Service Desk Analyst to join the IT team on a 12 month fixed term contract. This is an exciting opportunity to play a key role in delivering a professional, responsive, and high-quality IT support service to colleagues across the business. Working in a hybrid environment, with a mixture of office based at our Head Office in Letchworth Garden City and remote working. You'll be the first point of contact for colleagues seeking IT support. You'll provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation. If you're passionate about technology, enjoy problem-solving, and take pride in delivering excellent customer service, we'd love to hear from you. Key Responsibilities Provide professional, customer-focused IT support through telephone, self-service, chat, and email channels. Take ownership of incidents and service...

IT Support Engineer - Brockworth, Gloucestershire - 27k- 31k - On-site occasional travel to other sites We're looking for an IT Support Engineer to join a growing IT team supporting a busy multi-site environment. This is a varied role where you'll provide 1st and 2nd line support across a range of technologies, helping to ensure users receive a responsive and reliable IT service. You'll be involved in supporting networks, telephony, end-user devices, and core business systems while working as part of a collaborative service desk team. What you'll be doing as the IT Support Engineer: Providing 1st and 2nd line technical support to users across multiple locations. Troubleshooting hardware, software, networking, and connectivity issues. Supporting wired and wireless networks, VPNs, and mobile technologies. Assisting with Microsoft Teams telephony and mobile phone systems. Carrying out basic network administration, including VLAN and wireless configuration. Delivering...

Position: Cyber Security Analyst Location: Abingdon Salary: £37k-45k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Overview: The Security Administrator is responsible for the hands-on operation and improvement of the MSP's security services across internal and client environments. The role investigates threats, responds to security escalations, improves security posture, supports tenant hardening and helps translate findings into practical remediation actions. The role acts as a technical security escalation point for Service Desk, Infrastructure, Account Managers and clients, supporting QSRs, vulnerability management, exception handling and security improvement activity. Key Responsibilities: Security Operations: Monitor and investigate...

Position: Cyber Security Analyst Location: Abingdon Salary: 37k-45k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Overview: The Security Administrator is responsible for the hands-on operation and improvement of the MSP's security services across internal and client environments. The role investigates threats, responds to security escalations, improves security posture, supports tenant hardening and helps translate findings into practical remediation actions. The role acts as a technical security escalation point for Service Desk, Infrastructure, Account Managers and clients, supporting QSRs, vulnerability management, exception handling and security improvement activity. Key Responsibilities: Security Operations: Monitor and investigate alerts across...

IT Support Technician / Field Engineer Join a supportive, growing technology team delivering onsite and remote IT support to professional-services clients. This varied role suits a confident Windows and Mac troubleshooter who enjoys client contact, problem-solving and continuous learning. This role is officially known as an IT Field Engineer If you’ve also worked in the following roles, we’d also like to hear from you: IT Field Engineer, IT Support Technician, Desktop Support Engineer, Technical Support Engineer, Technical Support Analyst, IT Technician, Helpdesk Analyst, Service Desk Analyst Benefits include private healthcare after probation, certification support, 40% off gym membership and a birthday day off.   SALARY: £40,000 to £45,000 per annum (depending on experience) + Benefits LOCATION: Hybrid - Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB...

Job title: L1 Service Desk Analyst Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Passionate about technology and helping people? As an L1 Service Desk Analyst in Nottingham, where you'll be the first point of contact for customers, resolving technical issues and ensuring a seamless support experience from start to finish. At XMA, our people are at the heart of everything we do. Together, we help organisations achieve more through technology while creating a workplace where people can grow, belong and do their best work. If you're looking for a role where your contribution matters, we'd love to hear from you. Exceptional service is at the heart of our customer experience. Join a team dedicated to solving problems, delivering outcomes and building trusted customer...

IT Systems Engineer / Infrastructure Engineer Take ownership of proactive monitoring and maintenance across client IT environments, identifying risks before they become incidents and keeping systems secure, reliable and performing well. A hands-on opportunity for an engineer who enjoys autonomy with technical support available when needed. If you’ve also worked in the following roles, we’d also like to hear from you: Technical Systems Engineer, IT Operations Engineer, Systems Administrator, IT Systems Administrator, Infrastructure Support Engineer, Network and Infrastructure Engineer, Technical Services Engineer, IT Engineer   SALARY: £30,000 - £40,000 per annum LOCATION: Covent Garden, London (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 08:30 to 17:30   JOB OVERVIEW This is an opportunity to own proactive systems management within an MSP environment, with the...

Location: Chertsey, Surrey Job Type: Full time Contract Type: Permanent Salary : c£30,000 - £40,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced Second Line Support Engineer looking to boost your career working in an advanced technical team that pride themselves on delivering high-quality service levels? The Company Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands. Our talented people drive us forward, and we believe in encouraging a strong culture...