Service Desk Team Leader Lead a busy IT support function where ticket flow, client communication and team performance matter. This role suits someone with service desk leadership or dispatch experience, strong IT support knowledge and Freshservice proficiency. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Desk Manager, Service Desk Manager, Helpdesk Team Leader, IT Support Team Leader, Technical Support Team Leader, Service Desk Lead, Helpdesk Manager, Support Desk Team Leader Benefits include private healthcare after probation, a pension from day one, 40% off gym membership and a birthday day off. SALARY: £45,000 to £50,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / 3 days in the City of London office (Faringdon / Chancery Lane EC1N) and 2 days working from home JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is an excellent...

IT Trainer / Software Trainer Bring end-user training experience and strong Microsoft 365 knowledge to a varied client-facing role delivering in-person and virtual learning, creating practical resources, and supporting users with Copilot, cyber security awareness and new software. If you’ve also worked in the following roles, we’d also like to hear from you: IT Systems Trainer, Systems Trainer, Technical Trainer, Digital Trainer, Technology Trainer, End User Trainer, Microsoft 365 Trainer, Application Trainer   SALARY: from £35,000 per annum + Benefits     LOCATION: Carlisle, Cumbria, North West England with some Hybrid working available JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week, Monday to Friday   JOB OVERVIEW This is an opportunity to combine client training, technical knowledge and content creation while helping users get more from Microsoft applications and new software....