IT Support Analyst Salary: £30,000 £32,000 per annum Start Date : ASAP Location: Central Bristol About Us At Kings Court Trust, we occupy a unique, privileged position. We are called upon at a sensitive time when families are going through the stages of grief, but there is an acceptance that certain realities need to be addressed. Our Purpose To support families through bereavement with expert guidance and genuine compassion, making a complex process feel manageable and human. What You ll Be Doing: Provide day-to-day IT support for hardware and software issues, triaging and resolving tickets or escalating to our managed service provider where needed. Act as the internal point of contact between KCT and our managed service provider, tracking tickets through to resolution. Support system administration tasks user accounts, permissions, device management, patching, and basic server / cloud administration. Assist with technical implementation projects, such...

We are looking for an IT Support Technician to join the IT group of a major client, supporting day-to-day IT activities and ensuring seamless service for users. You'll be part of a collaborative IT team of 10 (including 7 technicians), providing front-line technical assistance and working closely with colleagues in the UK and France. This role is an excellent opportunity for someone with a solid grounding in IT support, strong communication skills, and a proactive approach to solving problems. Key Responsibilities Provide desktop support and troubleshooting for users across the organisation Ensure user identities and authorisations are correctly managed Deploy, configure, and maintain workstations, computers, telephones, and IT equipment . Provide access to applications, shared networks, and SharePoint sites . Manage and resolve level 1 incidents , escalating to level 2 support in France when necessary. Administer Active Directory (user and computer scope)....