Service Desk Team Leader Lead a busy IT support function where ticket flow, client communication and team performance matter. This role suits someone with service desk leadership or dispatch experience, strong IT support knowledge and Freshservice proficiency. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Desk Manager, Service Desk Manager, Helpdesk Team Leader, IT Support Team Leader, Technical Support Team Leader, Service Desk Lead, Helpdesk Manager, Support Desk Team Leader Benefits include private healthcare after probation, a pension from day one, 40% off gym membership and a birthday day off. SALARY: £45,000 to £50,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / 3 days in the City of London office (Faringdon / Chancery Lane EC1N) and 2 days working from home JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is an excellent...

AI Adoption Lead Shape practical AI adoption across communications with new tools, dashboards and workflows. This opportunity suits someone with hands-on AI and automation experience, strong analytical skills and confidence influencing senior stakeholders. At least 60% office attendance is required. This role is officially known as a Communications AI Integration Lead within the organisation. If you’ve also worked in the following roles, we’d also like to hear from you: AI Integration Lead, AI Transformation Lead, AI Enablement Lead, AI Implementation Lead, AI Change Lead, Digital Transformation Lead, Digital Adoption Lead, Change & Adoption Lead Benefits include 28.5 days’ annual leave pro rata plus UK public bank holidays, generous pension contributions, enhanced family leave and paid volunteering.   SALARY: Up to £51,402 per annum pro rata LOCATION: Hybrid with at least 60% of working time in the office, with remaining time...

Project Coordinator / Project Administrator Build a career in project management while supporting client projects through scheduling, reporting, documentation and coordination. Strong organisation, communication, Microsoft 365 skills and confidence with project or ticketing systems are essential. If you’ve also worked in the following roles, we’d also like to hear from you: Project Assistant, Project Officer, Project Support Officer, Programme Coordinator, Programme Administrator, Programme Officer, PMO Administrator, PMO Analyst, Project Support Administrator or you may be a Service Desk Team Leader wanting to move into projects or a Technical Engineer looking to transition into project management   SALARY: £38,000 - £45,000 per annum + Benefits       LOCATION: Hybrid / London (E1) – 1 to 2 Days in the Office per week with the remainder working from home. JOB TYPE: Full-Time, Permanent   JOB OVERVIEW...

Software Asset Management Lead / IT Asset Manager An excellent opportunity to join a busy IT Service Management practice, helping to strengthen software and IT asset governance, compliance, optimisation and value in a complex technology environment. If you’ve also worked in the following roles, we’d also like to hear from you: Software Asset Manager, SAM Manager, ITAM Manager, Software Licensing Manager, Software Licence Manager, Software Asset Management Specialist, IT Asset Management Specialist, Software Compliance Manager Benefits include a Civil Service Defined Benefit Pension with a 28.97% employer contribution, 28.5 days’ paid holiday plus UK public bank holidays and flexible working hours.   2 POSITIONS AVAILABLE SALARY: Software Asset Management Lead: £45,427 per annum in Croydon / £41,224 per annum outside London IT Asset Manager: £51,402 per annum  in Croydon / £47,084 per annum outside London   LOCATION:...

IT Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Delivery Manager, Service Delivery Manager, IT Business Relationship Manager, IT Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates can expect a Civil Service Pension with an employer contribution of 28.97%.   SALARY: £47,084 per annum  + Generous Benefits (see below) LOCATION : (Hybrid) Nottingham, East Midlands JOB TYPE: Full-Time / Part-Time, Permanent WORKING HOURS: Flexible working, Full-time, Job share,...

QA Engineer An excellent opportunity for an experienced software testing professional to join a small, agile team working on cutting-edge cyber security products, helping to improve quality, reliability and user experience before customers encounter issues. If you’ve also worked in the following roles, we’d also like to hear from you: Software Tester, Test Engineer, Software Test Engineer, QA Tester, Test Analyst, Automation Test Engineer, Quality Assurance Engineer, QA Automation Engineer, SaaS Tester, Cyber Security QA Engineer   SALARY: £38,000 - £45,000 per annum (depending on experience) + Benefits (see below)   LOCATION: Hybrid / Newbury, Berkshire JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday 9am to 5:30pm   COVER LETTER REQUIRED : We ask all applicants to include a cover letter with their application. Rather than summarising your CV or addressing each point in the job...