We're hiring a Onsite IT Support Engineer( IT Support Center Analyst II) who thrives on solving technical challenges and creating seamless customer experiences. If you're passionate about helping people and love troubleshooting, this role offers the perfect blend of technical work and customer impact. As the Onsite IT Support Engineer , you are responsible for supporting Schneider Electric workplace and infrastructure equipment (including network related ones) physically on-location at Schneider Electric facilities including but not limited to. What will you do? Provide Desk Side support services to end users when incidents cannot be resolved remotely through the Service Desk Provide HW Break & Fix support services to end users when hardware incidents need a replacement of defective whole unit by an equivalent one Provide Hand & Eyes support to operate technical tasks requests on infrastructure equipment, and under control of the remote administration team...