Technical Support Engineer - Aftersales We are looking for a proactive and customer-focused Technical Support Engineer to join a busy team supporting customers throughout the full aftersales process. This is an excellent opportunity for someone who enjoys problem-solving, communicating with customers, and working collaboratively across departments. The Role In this position, you will take responsibility for managing customer issues from the moment they are reported through to successful resolution. You will work closely with customers and internal teams to identify solutions and ensure a positive customer experience. Key responsibilities include: Managing the complete aftersales support cycle, from initial enquiry to final resolution Communicating with customers through various channels including email, telephone, online platforms, and face-to-face when required Investigating customer concerns and identifying effective solutions Asking relevant questions to quickly...