Technology Service Operations Team Lead Birmingham 6-Month Contract (Potential Extension) Full-Time Onsite (5 Days per Week) Salary: Circa £50,000 per annum Are you a technically strong IT support professional with leadership experience and a passion for delivering exceptional customer service? We're recruiting for an experienced Technology Service Operations Team Lead to join a large, enterprise-scale organisation supporting tens of thousands of users across multiple UK locations. This is an excellent opportunity for someone who enjoys a hands-on role, combining technical support expertise with team leadership responsibilities. The Role As a Team Lead within the Technology Service Operations function, you will be responsible for delivering a first-class face-to-face IT support experience while leading and mentoring a small team of technical support professionals. Working within a highly visible technology hub environment, you'll act as a technical escalation point,...

Rail Systems Design Integration Lead Role Department: Engineering/Design Reports to: Design Integration and Technical Assurance Manager Management Responsibility: RAM Manager, System Safety Lead, Interoperability Lead, Electrical Engineering (EMC and E&B), functional management of integration lead for Standard track, Resilient track and Calvert IMD Project Overview: The Ferrovial BAM Joint Venture has a successful history of delivering critical infrastructure for the UK on time and to budget together in joint venture partnership. They first worked together in 2010 as BFK, delivering three Crossrail contracts, including the longest stretch of tunnelling works between Royal Oak and Farringdon and Farringdon Station, the first central station to be completed on the Elizabeth Line. The team is also delivering the Silvertown Tunnel project together in East London and has been delivering excellence at each stage of HS2, such as Fusion JV for the Enabling Works...

Safety Systems Administrator Closing date for applications: Friday 03rd July 2026 Purpose of Job To administer and support the organisation’s safety systems and associated processes, ensuring safety data, records, workflows, and reporting are maintained accurately, securely, and in line with company standards, regulatory requirements, and assurance expectations. The role supports effective system governance, data quality, user access, and the efficient operation of safety management arrangements across the business. Principal Accountabilities Administer and maintain safety systems and associated databases, ensuring data is accurate, complete, up to date, and managed in accordance with company procedures. Support the configuration, routine operation, and ongoing maintenance of safety management systems, including workflows, forms, records, and user permissions where appropriate. Support the configuration, routine operation, and ongoing maintenance...

Business Analyst (Hybrid) - Financial Services Location: Bromsgrove. 2 to 3 days per week onsite Salary: Competitive salary plus benefits package Duration: 9 Month Fixed Term Contract About the role Our client, one of the UK's leading Financial Services firms, are looking for an experienced Business Analyst to support a high volume of business and technology change within a regulated environment. You will work across operations, CRM systems and wider change initiatives , shaping requirements, mapping processes and ensuring delivery aligns to business outcomes. This is a hands-on Business Analyst role working across process mapping, CRM platforms and Agile delivery in a stakeholder-heavy environment. Key responsibilities Work with senior stakeholders to define and manage business change requirements Elicit, challenge and refine requirements across operations and technology Map current and future state processes across business workflows Translate...

Lead Technical Architect Birmingham - hybrid Salary - 54,878 - 85,380 Job purpose The Lead Technical Architect is responsible for developing IT technical architecture which embeds the strategic application of information and technology to address business needs. The role owns the technical domain architecture and ensures that guardrails and standards that guide the delivery of services are aligned to enterprise-wide IT strategy and policies. Role of Directorate and Capability IT sits within the CFO Directorate, playing an essential role in daily operations and success of the programme. The department provides technical leadership, advisory and delivery of IT services, enabling the delivery of our mission. Its main objective is to provide the guiding principles, assurance, systems, processes and promote the skills necessary to enable the maximum use of information and technology to improve the design, construction and ultimately operation of the programme. The...

Business Analyst Birmingham or Manchester Hybrid Working Up to 55,000 + Bonus + Private Medical + Excellent Benefits Are you a Business Analyst who enjoys getting close to the business, influencing stakeholders and helping drive meaningful change? We're partnering with a highly respected professional services organisation that is investing heavily in its Business Transformation capability. As part of this growth, they are looking to appoint a Business Analyst to join a collaborative team delivering a varied portfolio of business and technology change initiatives. This is an excellent opportunity for a commercially-minded BA who wants to do more than simply gather requirements. You'll have the chance to influence decision-making, contribute ideas, help shape best practice and play a key role in the evolution of the transformation function. The Opportunity Working within a growing Business Transformation team, you'll act as the bridge between business stakeholders and...

Business Analyst Closing date for applications: 3rd July 2026 Are you a highly analytical individual with a passion for turning data into insight? Do you enjoy identifying trends, solving complex business challenges, and influencing strategic decision-making? CrossCountry is seeking a motivated and commercially minded Revenue Forecasting & Business Analysis Analyst to join our Procurement team. This is an exciting opportunity to play a key role in shaping revenue performance across one of the UK's largest rail networks. Working closely with the greater Procurement team, you will help develop and monitor revenue forecasts, business plans, and performance reporting across short, medium, and long-term planning horizons. Your analysis will directly support commercial decision-making, helping the business maximise opportunities, manage risks, and deliver sustainable growth . What You'll Be Doing Support the development, monitoring, and reporting of...

Application Support Analyst Location: Hybrid – Home-based with Coventry office (Tower Court, CV6 5NX) Permanent About the Role We are looking for an Application Support Analyst to join our Frontline team, supporting applications within the TfL business unit hosted in Microsoft Azure. This role focuses on incident management, system analysis, and maintaining application performance and availability. You will work collaboratively across teams and with third-party suppliers to ensure services meet agreed service levels and continuously improve. At Capita, we live by our values: 🤝 Customer First, Always; 🧑‍💻 Fearless Innovation; ✅ Achieve Together; 💙 Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. Job title: Application Support Analyst Job Description: Key Responsibilities Manage and resolve incidents and service requests within agreed SLAs and KPIs Support and maintain applications hosted in Microsoft Azure...