Job Advert: Senior Business Analyst (Microsoft 365) Location: Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham, or Swindon Contract Type: Permanent Salary: 56,500 - 62,554 Are you ready to shape the future of collaboration within our organisation? We are seeking an experienced Senior Business Analyst to lead the implementation of Microsoft 365, migrating from Google Workspace, and harnessing the power of Generative and Agentic AI through Microsoft Copilot. Key Responsibilities: Gather and analyse business requirements, ensuring alignment with Microsoft 365 functionalities. Develop strategies for data and systems migration, minimising disruption. Conduct change impact analyses and ensure compliance with legal and regulatory standards. Engage stakeholders, communicating project goals effectively. Collaborate with training teams to enhance user adoption of Microsoft 365 tools. Personal Specification: Bachelor's degree in Business, IT, or related...

IT Support Engineer / ICT Technician Join a dynamic education environment as an IT Support Engineer / ICT Technician supporting infrastructure, network support and technical services. You will provide IT support, troubleshooting, systems support and helpdesk services to staff and students across multiple sites. If you’ve also worked in the following roles, we’d also like to hear from you: IT Engineer, Technical Support Engineer, 2nd Line Support Engineer, Service Desk Analyst, Helpdesk Analyst, Infrastructure Technician   SALARY: £26,243 to £29,838 per annum + Benefits LOCATION: Supporting multiple sites across the Trust covering Coventry, Warwickshire and Leicestershire JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 Hours per Week, All Year round, Monday to Thursday: 8:00am – 4:00pm & Friday: 8:00am – 3:30pm   JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer / ICT...

Subject Matter Expert (Application Support) – Hybrid (occasional travel to Coventry) Join Capita Government Services and help deliver innovative technology solutions that support millions of people every day. We’re looking for an experienced Subject Matter Expert (Application Support) to play a pivotal role in supporting a suite of complex, business critical applications that underpin essential operational services across our Government Services portfolio. This is a hybrid role, with flexibility on where you work, but you’ll be required to travel to our Coventry office as and when business requires. Job title: Subject Matter Expert (Application Support) Job Description: What we’re looking for: You’ll bring strong analytical thinking, excellent problem‑solving ability, and a positive, proactive approach. You’ll be comfortable working with stakeholders at all levels and enjoy getting hands‑on with complex technical issues. Essential experience Minimum 4...