Job Title:  1st Line IT Support Analyst Salary from: £25k Full Time /37.50 hours per week – shift pattern between 8am-6pm / Hybrid working Training and weekly working will be from our HO in Northampton Closing Date: 31st May 2026 or until the right candidate is hired Purpose of Role: This role will assist in the running of an efficient IT Service Desk, ensuring the support tickets are handled in a swift manor and escalated where applicable. Our Service Desk provides support for over 300 Nursery locations across the UK , as well as Support Staff and other colleagues around the world in the USA, Netherlands, India and Australia too! The successful candidate will be confident and organised and able to adeptly handle a diverse and dynamic workload.  You will have an excellent working knowledge of Microsoft desktop products, whilst possessing an interest in delivering new technologies. For the candidate to be successful they must have a methodical approach to providing...

Practice Group / Department: IT Regional - Service Desk - UK Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.  The Role Reporting to the IT Customer Services Team Leader, this is a customer focused, visible role requiring excellent first and second line desktop support skills. This role works alongside the existing Service Desk team, but covering our out of hours...

IT Service Desk Analyst, First Line Support Engineer, Windows 10/11- local to the Salisbury area, is required for our services client. Paying £30K-35K per year (dependent upon experience) with excellent benefits and the opportunity to become certified in ITIL v.4 and Comptia as well as SC Security Cleared. Based near to Salisbury, Wiltshire, South West - commutable from Trowbridge, Bath, Shaftesbury, Devizes, you will join a small, friendly team of IT Support Analysts. To work on site 5 days a week initially, reducing to 4 days a week once probationary period is complete. This role is a perfect fit for an IT Helpdesk Analyst, IT Support Analyst looking for technical growth in ITIL and Comptia. What You ll Do: Provide IT support to users via the IT Service Desk-mainly over the phone, but also sometimes in person. Handle and manage incoming calls and online requests and log within the Service Management tool (Halo). Through troubleshooting and fault...

IT Support Analysts x 2 - Windows 11, Office 365, Active Directory - Wakefield, West Yorkshire - to 32,000 (DOE), great benefits including share ownership Specialist client requires IT Support Analysts to support the EMEA IT Director to support their Desktop infrastructure across EMEA. You will be responsible for 1st and 2nd Line Incident management using Freshdesk call logging software and providing problem management and all IT Infrastructure, desktop, laptop, mobile / fixed telephony (patching, rebuilds, fault finding on Win 11 machines etc ensuring SLA's are achieved and processes are followed to provide effective customer service and meet requirements. You are responsible for identifying risks and for testing new/changed services, firmware and application upgrades and transition of new services to operational support and ideally have experience of Incident, Change and Problem management although not essential. These are new roles within an award winning client in superb...

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with M&G to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we...

Service Operations Analyst The Service Operations Analyst is responsible for managing the delivery of a range ITIL processes including Problem, Change, Release and Deployment, Continuous Service Improvement, Supplier and Service Assurance and Asset Management to ensure services are delivered to meet agreed service levels with minimum disruption. Council experience essential. Key Unit Accountabilities Responsible for initiating and monitoring actions to investigate and resolve problems in systems, processes, and services. Assists with the implementation of agreed remedies and preventative measures to assure continuity and avoid disruption to business services ensuring high level of customer satisfaction. Responsible for monitoring service component capacity and initiates actions to resolve any shortfalls according to agreed procedures to ensure continuity of service and avoid disruption to business services. Responsible for ensuring that tracking and monitoring of...

Senior Cyber Security & Network Analyst Tadworth - Advisable to be a car driver due to the location of the business Hybrid - 2 days in the office - 3 WFH - ( fully office based for the first 4 weeks) flexible to adhoc weekend work as and when required We're seeking a Senior Cyber Security & Network Analyst to support and manage our IT network and security infrastructure, ensuring robust protection of business systems and data. Key Responsibilities Manage day-to-day cyber security operations and incident response Monitor and optimise security tools (SIEM, firewalls, endpoint security) Maintain and support network infrastructure (LAN/WAN, Wi-Fi, L2/L3) Identify threats, conduct investigations, and implement security fixes Support delivery of cyber security projects and ongoing improvements Key Skills & Experience Proven experience in cyber security operations and network infrastructure Strong knowledge of Palo Alto firewalls, SIEM tools,...

Titan Wealth is a fast-growing wealth management business, both in the UK and internationally. It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions. We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term. About the Role As a Technical Business Analyst embedded within the UK Wealth & Financial Planning agile team, you will act as the bridge between business stakeholders and the technical delivery team. You will be responsible for translating complex financial planning and wealth management processes into clear, actionable requirements that drive high-quality technology solutions. Responsibilities Requirements...

Arriva is a leading European passenger transport partner, operating in 11 countries across the UK and Europe. The company employs around 35,000 people, delivering more than 1.5 billion passenger journeys connecting people and communities safely, reliably and sustainably. We have strong roots dating back to 1938, an ambitious growth and sustainability agenda, and a continuously developing relationship with I Squared Capital – a global infrastructure investment fund manager - who acquired Arriva in 2024. We are looking for a Service Desk Analyst to join our Service Desk Team on a full-time, permanent basis based from our Sunderland office. The Service Desk Analyst is responsible for the following: •    Field inbound calls, self-service action of tickets, log, prioritise, resolve, track and respond to incidents and requests in a timely manner. •    You will be the first point of contact for IT users across the Arriva group, operating on a shift model with 8 hour shifts...

First Line Support Engineer / IT Service Desk Technician A fantastic opportunity for an IT support professional with previous service desk or MSP experience to join a growing technology consultancy. You’ll support clients with troubleshooting, cloud technologies, Microsoft systems, cybersecurity and customer-focused technical support in a collaborative environment. If you’ve also worked in the following roles, we’d also like to hear from you: IT Helpdesk Analyst, 1st Line Support Engineer, First Line Support Technician, Technical Support Engineer, Application Support Analyst, Cloud Support Engineer, IT Support Technician, IT Technician, Service Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist.   SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon / Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . What We do / The Team: We're looking for a talented Support Engineer to join our global team supporting a large-scale data platform that processes critical business information across our organization. The Platform:  You'll be supporting a modern Big Data platform built on industry-standard...

Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Job Purpose:...

Junior Cyber Security Consultant / Analyst An exciting opportunity for a Junior Cyber Security Consultant / Analyst to join a growing technology consultancy delivering cyber security, Microsoft 365 security, Azure cloud and IT support solutions. Ideal for candidates passionate about cyber security compliance, cloud computing and client advisory services. If you’ve also worked in the following roles, we’d also like to hear from you: Cyber Security Consultant, IT Security Analyst, Information Security Analyst, Cyber Security Advisor, Microsoft Security Analyst, Cyber Security Analyst, Information Security Consultant   Recent Graduates and Experience Candidates Considered If you’re a smart, driven, problem-solver, with a passion for technology, a hunger for continuous learning, and a desire to add value to clients, you could be exactly who the organisation is looking for.   SALARY: £30,000 - £35,000 per annum...

Practice Group / Department: People and Culture Transformation EMEA Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.  The Role The PMO Analyst plays a key role within the People and Culture (P&C) team, providing programme and portfolio management support across a complex EMEAPAC change environment. The role has two primary areas of focus: Supporting the...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. The User Experience Senior Analyst is an intermediate level experienced role, strongly contributing to the research, analysis and design of digital products and systems. User Experience partners with Product and Technology colleagues to create innovative and intuitive digital products that deliver...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. We are seeking a highly motivated and experienced VP‑level Technical Specialist to join our global Futures & Exchange Traded Derivatives (ETD) Clearing technology team. This role provides senior L2 production support for business‑critical clearing platforms, with a primary focus on intraday ETD...

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech . The Senior Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous...

Lead Developer – VP – XVA Technology  Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech. Equities Tech Equities Technology at Citi is undertaking a bold, multi‑year transformation to build a best‑in‑class global platform across execution, prime, clearing and cross‑product margining. We are re‑engineering our technology estate to achieve...

Business Analyst – Workday HCM Optimisation & Transformation (12 Months FTC) We are Arriva Arriva is one of Europe’s leading passenger transport partners, delivering innovative and sustainable mobility solutions. As we continue our HR transformation journey, we’re investing in Workday to create a more efficient, standardised and people-focused experience for our colleagues. We’re looking for a talented Business Analyst on a fixed term basis to help drive this transformation forward. The Role As a Business Analyst, you will play a key role in optimising and transforming HR processes enabled by Workday HCM. Partnering closely with the Business Architect and HR stakeholders, you’ll analyse, redesign and standardise processes across the full employee lifecycle. You’ll act as a critical bridge between the business and delivery teams—ensuring requirements are clear, solutions are aligned to best practice, and we maximise the value of Workday. What You’ll Be...

Job tittle : Business Analyst (Analytics) - Transaction Banking Location: London (2-3 days onsite per week) Contract: Until 31/03/2027 Engagement: Inside IR35 Working Pattern: Full-time Rate: Highly Competitive We are currently seeking an experienced Business Analyst (Analytics) to join a major Transaction Banking transformation programme within a leading global investment bank. This is an exciting opportunity to play a key role in establishing and shaping a new Management Information (MI) and Analytics workstream within the EMEA Data Office. The successful candidate will work at the intersection of business, data, and technology, helping drive enterprise-wide data-led transformation initiatives. The ideal candidate will combine strong Business Analysis expertise with hands-on analytics and data experience, alongside a solid understanding of Transaction Banking within financial services. Required Experience & Skills Strong experience working as a strong Business...