2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer   PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle   SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am –...

Are you an experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from 5 to 400 users. You'll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Stratford upon Avon based office, 1x day per week office-based. Occasional client site travel when required (full license and car is desirable) Permanent opportunity Salary of £30,000-£35,000 + a discretionary company bonus scheme Ideally you'll have experience supporting the following: Windows Desktop OS (Registry, Services, Group Policy, MDM) Office 365, SharePoint, Entra ID, Intune, Exchange...

IT Field Support Engineer / Onsite Second Line Technician Join a forward-thinking managed services environment as an IT Field Engineer delivering onsite and remote IT support, troubleshooting Windows and Mac systems, Office 365, Azure and networking solutions across Central London clients. If you’ve also worked in the following roles, we’d also like to hear from you: Service Desk Analyst, IT Support Analyst, Infrastructure Engineer, IT Helpdesk Analyst, IT Support Engineer, IT Technician, Technical Support Engineer, 2nd Line Support Engineer, 2nd Line IT Support Technician, Onsite Support Engineer, IT Field Engineer   SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent   WORKING HOURS: 40 hours per week, Monday to Friday   ** Fantastic Career...

Technical Support Engineer / ICT Technician Support a busy education IT environment delivering 2nd line IT support, network support and systems administration across multiple schools. Ideal for an experienced IT Support Engineer with strong Microsoft Windows, Active Directory and infrastructure support skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Engineer, IT Support Analyst, Infrastructure Technician, Systems Support Officer, Second Line Support Engineer, 2nd Line Technical Support Analyst, IT Technician This job is officially known with the organisation as an ICT Technician   SALARY: £26,243 to £29,838 per annum + Benefits LOCATION: Coventry, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 Hours per Week, All Year Round, Monday to Thursday 8:00am – 4:00pm & Friday 8:00am – 3:30pm   JOB OVERVIEW We have a fantastic new job opportunity...

You are the brains behind our work … At Citi, we do not just adapt to change – we drive it. Our Technology Placement Programme is where forward thinking talents meet unparalleled opportunities. This is your chance to innovate, influence, and make an impact in the most global financial institution! Citi Technology partners to ensure that Citi’s platforms can “Be the Best” for clients globally, with a diverse and ethical workforce that applies innovation and automation to deliver a world class client experience and strengthen our reputation. We have over 30,000 technologists globally who are dedicated to serving our clients’ needs across the firm. By utilising a broad range of technologies, we are at the forefront of innovation. We seek to drive our systems and processes towards scalable, low-latency, high frequency enterprise systems to support Citi’s strategic priorities. We provide you with the knowledge and skills you need to succeed… We are committed to teaching you...

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech....

Practice Group / Department: IT Security Job Description We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do.  The Role The Senior Information Security Analyst is one of several such Analyst roles in the firm. Each Analyst is responsible for assisting with the day to day operation of CISO office tasks. Analysts are also encouraged to participate in proactively identifying sources of...

About the Team: SMBF Production Management Our Production Management team provides critical business and technical support to the Services, Markets, Banking and Functions Client Group (SMBF) ; working collaboratively to ensure that our platforms and services operate for our clients, whenever they need them. We act as highly skilled and valued partners to our businesses. Working as part of our Production Management team, you will help deliver a world class client service and experience, by applying engineering, innovation, learning and risk management across our systems and user environments. We interact with a diverse range of people each day, collaborating to solve problems as well as to anticipate and remove them before they occur. At Citi we look to raise the bar of operational excellence by using Site Reliability Engineering (SRE) principles to implement continuous improvement across key areas like latency, availability, performance, and capacity. We welcome candidates...

Digital Business Analyst Position Overview We are seeking a skilled Digital Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will leverage data analytics, process optimisation, and digital transformation expertise to drive business value through technology initiatives. Pay Rate: 500 - 600 Duration: 6 months Temporary Location: London / Warwick Working Pattern: Hybrid - 1 to days a month in the office Start date: ASAP Key Responsibilities Analyse complex business processes, systems, and user requirements to recommend digital solutions that drive efficiency and innovation Gather and document business requirements through stakeholder interviews, workshops, and surveys Create detailed functional specifications, user stories, and process flows for development teams Conduct data analysis to identify trends, patterns, and opportunities for process improvement Facilitate communication between technical...

Role : ESG Business / Systems Analyst Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Location : London, 2-3 days per week on site required Duration : 12-month initial contract Rate : .00 via umbrella We are partnering with a leading financial services organisation seeking a Business Analyst to support the delivery of a new ESG and Risk data platform. This role will sit between business and technology teams, helping to shape how sustainability and risk data is captured, structured and delivered for regulatory reporting. The position has a strong ESG focus, supporting initiatives linked to sustainability reporting,...

Product Data Analyst Location: London, Hybrid EC4R 9AD Salary: Competitive, DOE, + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You At Axco, part of Wilmington plc, we re developing data driven products that support the global insurance market, and we re looking for someone who can help shape how those products use and present data. This role will give you the space to design and refine Power BI models, dashboards and analytics that sit at the core of our customer facing tools. You ll work closely with colleagues across product, engineering and data to translate real business needs into clear, reliable insight. If you want to build data solutions that...

REPORTING TO: HR Compliance Manager LOCATION: WBC – Heathrow (Hybrid) CONTRACT: Permanent SHIFT PATTERN: Monday to Friday, 40 hours per week SALARY: Competitive If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ROLE OVERVIEW AND PURPOSE The HRIS Analyst is responsible for the effective administration, configuration and optimisation of Oracle Fusion HCM, ensuring high levels of data integrity, system functionality and user adoption. Working closely with the HR Manager – Compliance, Systems & Process Improvement and the Data & BI Analyst, the role ensures HR systems are robust, compliant, and structured to support accurate reporting and operational efficiency across UK & Ireland. 1. HR Systems Administration Serve as a functional expert for Oracle Fusion HCM across modules such as Core HR, Absence,...

Purpose of the role: We are seeking a highly skilled and experienced Senior Technical Business Analyst to join our team. Job title: Senior Technical Business Analyst Job Description: What you'll be doing: This role requires close collaboration with various stakeholders to gather and prioritise requirements. Translate requirements into actional items in collaboration with technical leads that can be implemented by a development team. Conduct gap analysis to identify areas where improvements can be made using AI products.  Develop detailed functional and technical specifications for specific deliveries.  Work closely with AI engineers and other technical teams to ensure seamless integration of AI solutions.  Provide ongoing support and clarification to the development team.  Ensure that developed solutions meet business needs via stakeholder engagement, UAT testing, and metric analysis. Monitor and analyse product performance, using data and...

Job Title: IT Business Analyst Location: Gravesend Salary: 35-45k depending on experience Hours: Monday to Friday 8am-5pm Type of Role: Hybrid 3 days in office/ 2 days from home Are you ready to make a significant impact in an exciting, innovative environment? Join this wonderful business as an IT Business Analyst! Our client is at the forefront of a digital transformation journey, and they're looking for a passionate, experienced IT Business Analyst to join their internal IT team. We are looking for a Detective- someone who asks the right questions, can gather information and communicate their findings seamlessly. Your Role: As an IT Business Analyst, you will play a pivotal role in developing and integrating manufacturing systems. Your expertise will help align business needs with technology solutions, ensuring that key information is documented and easily accessible. Here's what you'll be doing: Engage with Stakeholders: Understand and negotiate...

Solution Readiness Lead  Workforce Transformation practice London You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You will be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready?  About your role   The Solution Readiness Lead is responsible for driving solution readiness, stakeholder engagement and delivery co-ordination of solution readiness activities for different organisations. Acting as a bridge between functional and technical teams between the UOs and the Central Design team, the role focuses on translating global design into technical concepts, ensuring readiness across process, data, interfaces and reporting....

Business Systems Analyst / Application Support Engineer Join a growing organisation as a Business Systems Analyst supporting ERP systems, data reporting and business process automation. You will help maintain core applications, improve workflows and deliver data-driven insights using SQL, Excel, Power BI and Power Automate. If you’ve also worked in the following roles, we’d also like to hear from you: IT Systems Analyst, ERP Systems Analyst, Applications Support Analyst, Data Analyst, Technical Business Analyst, Systems Administrator, Systems Analyst, Reporting Analyst, Data Technician, Application Support Analyst, Power Platform Analyst, Applications Analyst, Business Analyst   SALARY: £40,000 to £50,000 per annum DOE + Benefits (see below) LOCATION: Hybrid/Flexible. Working from the office in Kings Langley (WD4) and up to two days from home JOB TYPE: Full-Time, Permanent     JOB OVERVIEW We have a...

Service Desk Application Support Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. You may touch on other Windows / Microsoft and Networking technologies, but your primary role will involve supporting the company’s bespoke Housing Management Software Application.   SALARY: Competitive + Benefits   LOCATION: Welwyn Garden City, Hertfordshire (AL7) – 100% Office Based JOB TYPE: Full-Time,...

Finance Business Analyst Location: Windsor Hybrid - 1 day per week on-site Day Rate: 550 per day (via Umbrella) Contract: Initial 6 Months We are supporting a major UK Energy organisation with the appointment of a Business Analyst to join a technology delivery team responsible for IT projects across the Group Finance portfolio . This role will play a key part in bridging the gap between Finance and Technology , ensuring that business requirements are clearly defined and translated into effective technology solutions. The team is specifically seeking someone with strong end-to-end finance process knowledge , particularly across Record to Report , who can work closely with finance stakeholders to support large-scale system and process change initiatives. Key Responsibilities Lead business analysis activities across finance transformation and IT delivery projects Gather, analyse, and document functional and non-functional requirements across finance...

Job Description: Job Purpose We seek a talented, creative and technical individual to join our team of Business Operations at ICE Clear Credit.   You will be responsible for partnering with ICE Clear Credit and ICE Link customers to provide operational process, onboarding and troubleshooting across CDS and U.S. Treasury clearing and post-trade processing services. This role is part of a highly specialized Business Operations support organization that is responsible for the daily operations of multiple industry leading trading exchanges, clearing systems, and data distribution services.  This position requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. This role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of the overall architecture of the ICE Clear Credit clearing, and infrastructure. You will act as a primary escalation point for internal...

We have an exciting opportunity for a Service Desk Analyst to support our existing Service Desk / Network Operations Centre. Job title: Service Desk Analyst Job Description: The Capita SPEN Network Operations Centre (NOC) is looking for an experienced Service Desk Analyst to supplement our support team. As a service desk analyst, you are the primary point of contact for our customers, handling   incoming calls, emails and incident management via our ITMS tool. Responding to all our customer needs, making sure all withing our contractual SLAs.   The successful candidate will be a responsible for efficiently and effectively resolving networking incidents and problems, maintaining client satisfaction whilst complying with Capita Network Services policies, procedures, and best practices. You will be working alongside both Network Engineering and Service Delivery Teams to deliver best in class service across a critical client base. This role is based in...