Job Title: AWS Connect Architect Location: London, UK (Hybrid - 2 days/week in office) Job Type: Full-Time / Contract The Role We are seeking an experienced AWS Connect Architect to lead the design and implementation of enterprise-scale contact center solutions. This role is ideal for a specialist who excels at integrating Amazon Connect with complex enterprise ecosystems (ServiceNow/Salesforce) using a DevOps-first approach. Key Responsibilities Architect & Design: Lead end-to-end architecture for Amazon Connect, including IVR design, intelligent call routing, and contact flow automation. Integration: Build seamless integrations between AWS Connect and enterprise platforms like ServiceNow and Salesforce using AWS Lambda and API Gateway. Automation: Implement "Contact Center as Code" using Terraform or CloudFormation to ensure scalable, repeatable deployments. Engineering: Develop microservices-based solutions to enhance contact center...

Business Analyst: Compliance & Data Location: Remote (occasional travel for business need) Salary: 55,000 - 65,000 Are you a Business Analyst who excels at mapping complex processes and has a keen interest in data privacy, retention, and classification? We are seeking a detail-oriented professional to bridge the gap between technical data flows and regulatory requirements. You will join a dedicated Compliance Team, using your analytical skills to identify vulnerabilities and help the organisation operate in a secure, data-driven manner. Key Responsibilities Process Leadership: Lead the periodic review, update, and documentation of internal privacy processes to ensure they remain robust and effective. Technical Implementation: Lead the implementation and maintenance of Microsoft Purview , with a specific focus on data labeling, retention schedules, and identifying compliance gaps. Data Retention: Manage the data retention roadmap and oversee implementation...

Where Innovation meets Excellence. Be a part of a globally renowned management consulting firm that is on the front-line of industry disruption. We are a mid-size player with an entrepreneurial spirit that works with a market-leading brand in every sector, while our parent organization Infosys is a top-5 powerhouse IT brand that is outperforming the market and experiencing rapid growth. Our consulting business is annually recognized as one of the UK’s top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths we offer to our consultants. As we look to strengthen our team with top talent that can shape the future for our firm, we seek entrepreneurial-minded individuals that value a highly-diverse culture where differences are embraced, that want to have a voice with top management and that are rewarded for collective achievement. We are committed to fostering an inclusive work culture that inspires...

Join Superdrug Head Office- Make a Real Difference Every Day! Location: Hours: 37.5 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. Salary: Competitive Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit A day includes: Job Purpose:...

Why Citi   Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.  As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital...

Gleeson Recruitment Group are supporting an industry leading organisation within the scientific research sector in the search for an IT Service & Digital Workplace Lead to join their growing technology leadership function during a major period of transformation and investment. This is a rare opportunity to join a purpose driven organisation making a genuine real world impact. As part of a newly evolving technology leadership team, the IT Service & Digital Workplace Lead will play a critical role in modernising IT service operations, improving digital employee experience, and helping shape the future technology landscape across the organisation. This role is ideal for someone who combines strong people leadership with a passion for service transformation, modern workplace technologies, and customer experience. The Opportunity Reporting directly to the CTO, you will lead and develop a multi-site IT Service Operations and Digital Workplace team, driving service...

Cloud Architect Senior Consultant / Principal level Technology Transformation (Enterprise Technology) practice About Us Do you want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You will be part of an entrepreneurial, high-growth environment of 300.000+ employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? About Your Role As a Cloud Architect within our Cloud & Infrastructure capability, you will lead and govern the migration, transformation and design of secure, scalable, and cost-efficient cloud platforms across AWS, Azure, and Google Cloud. You will set architectural direction and act as design authority for cloud-first, hybrid, and multi-cloud strategies aligned to business...

Ecommerce & Product Data Executive This leading Greek food and drink importer and distributor is looking for an Ecommerce & Product Data Executive to join their team on a part-time, permanent basic based in Bermondsey, Southwark, London (Spa Terminus). Why You ll Love It £35,000 (£14,000 pro-rata) + bonus + potential share options 25 days holiday (pro rata) with mandatory closure on 1st January and 25th & 26th December 6 days paid sick leave per rolling 12 months Company pension scheme Generous staff discount on premium food and wine Hybrid and flexible working pattern (2 days per week) Opportunity to grow within a fast-paced, quality-driven food and drink business Hands-on ownership of ecommerce systems and product data About Them They are a specialist importer and distributor of premium Greek food and wine, working directly with independent producers across Greece. Founded in 2012, they are now based at Spa Terminus in Bermondsey, supplying...