Job Title: ICT Second Line Service Desk Technician Contract : Permanent Working Hours: 37 hours per week Salary: £31,022.00 to £33,699.00 Location: Service Headquarters, Kelvedon Park Closing Date: 12th March 2026 You will be expected to attend the office 5 days a week and to ensure ECFRS business continuity however, there are plans to allow flexible working 1 day a week. There may be a requirement to provide cover outside of normal working hours ( Standby ) The Role Be the lifeline for our tech! As the go to ICT responder for Essex Fire and Rescue, you ll jump into action when colleagues need support diagnosing issues, guiding users through fixes, and escalating complex problems to specialist teams. You ll keep our critical systems steady and our frontline crews connected, ensuring the technology behind our life saving work never misses a beat. You ll also take a turn in our shared out-of-hours rota, so together we can make sure our critical...