Service Delivery Manager / IT Service Desk Manager Lead a busy IT Help Desk, drive IT Support Engineer performance against SLAs and champion excellent customer service. This hands-on role also provides technical expertise on IT support issues and projects while working closely with senior leadership. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Delivery Manager, IT Service Manager, IT Support Manager, Service Operations Manager, IT Operations Manager, Managed Services Manager, Technical Service Manager, Service Desk & Support Manager   SALARY : £45,000 – £55,000 per annum (depending on experience) LOCATION: Covent Garden, London (100% Office Based) JOB TYPE: Full-Time, Permanent WORKING HOURS: Monday to Friday, 08:30 to 17:30   JOB OVERVIEW This is an opportunity to lead a busy IT support operation, raise service standards and make a visible impact on...

IT Support Technician / Field Engineer Join a supportive, growing technology team delivering onsite and remote IT support to professional-services clients. This varied role suits a confident Windows and Mac troubleshooter who enjoys client contact, problem-solving and continuous learning. This role is officially known as an IT Field Engineer If you’ve also worked in the following roles, we’d also like to hear from you: IT Field Engineer, IT Support Technician, Desktop Support Engineer, Technical Support Engineer, Technical Support Analyst, IT Technician, Helpdesk Analyst, Service Desk Analyst Benefits include private healthcare after probation, certification support, 40% off gym membership and a birthday day off.   SALARY: £40,000 to £45,000 per annum (depending on experience) + Benefits LOCATION: Hybrid - Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB...

Infrastructure Engineer / IT Support Engineer Join an IT team delivering infrastructure and cloud projects with support. It suits someone confident with Windows, Microsoft 365, networks and server migrations who enjoys ownership, problem-solving and client contact. This role is known as an IT Projects Engineer within the business. If you’ve also worked in the following roles, we’d also like to hear from you: IT Projects Engineer, IT Project Engineer, IT Systems Engineer, Systems Engineer, Technical Support Engineer, 3rd Line Support Engineer, Network Engineer, Infrastructure Support Engineer, IT Engineer Benefits include flexible working, healthcare, extra Christmas leave and career development.   SALARY: £32,000 - £37,000 per annum (depending on experience) + Benefits LOCATION: Burnley, Lancashire JOB TYPE: Full-Time, Permanent   JOB OVERVIEW An excellent opportunity is available to combine...

Microsoft 365 & Azure Consultant Bring hands-on Microsoft 365 delivery experience to a remote UK consultancy role delivering Microsoft 365 and Azure projects. If you’ve also worked in the following roles, we’d also like to hear from you: Cloud Consultant, Microsoft 365 Consultant, Azure Consultant, Technical Consultant, Microsoft Cloud Consultant, Microsoft 365 Engineer, Azure Engineer, Cloud Engineer, Infrastructure Engineer, Systems Engineer This position is officially known within the organisation as an Associate Consultant Enjoy 25 days' holiday plus bank holidays, company pension, income protection, a health cash plan and structured training and development.   SALARY: £45,000 to £55,000 per annum (depending on experience) + Benefits LOCATION: Remote / Home Based - with occasional travel to customer sites UK-wide and the Bristol office when required JOB TYPE: Full-Time, Fixed-Term Contract (ending 31 March...

Service Desk Team Leader Lead a busy IT support function where ticket flow, client communication and team performance matter. This role suits someone with service desk leadership or dispatch experience, strong IT support knowledge and Freshservice proficiency. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Desk Manager, Service Desk Manager, Helpdesk Team Leader, IT Support Team Leader, Technical Support Team Leader, Service Desk Lead, Helpdesk Manager, Support Desk Team Leader Benefits include private healthcare after probation, a pension from day one, 40% off gym membership and a birthday day off. SALARY: £45,000 to £50,000 per annum (depending on experience) + Benefits LOCATION: Hybrid / 3 days in the City of London office (Faringdon / Chancery Lane EC1N) and 2 days working from home JOB TYPE: Full-Time, Permanent   JOB OVERVIEW This is an excellent...

Project Coordinator / Project Administrator Build a career in project management while supporting client projects through scheduling, reporting, documentation and coordination. Strong organisation, communication, Microsoft 365 skills and confidence with project or ticketing systems are essential. If you’ve also worked in the following roles, we’d also like to hear from you: Project Assistant, Project Officer, Project Support Officer, Programme Coordinator, Programme Administrator, Programme Officer, PMO Administrator, PMO Analyst, Project Support Administrator or you may be a Service Desk Team Leader wanting to move into projects or a Technical Engineer looking to transition into project management   SALARY: £38,000 - £45,000 per annum + Benefits       LOCATION: Hybrid / London (E1) – 1 to 2 Days in the Office per week with the remainder working from home. JOB TYPE: Full-Time, Permanent   JOB OVERVIEW...

IT Service Desk Analyst Chichester Contract £16.61 per hour Our client is looking for an experienced IT Service Desk Analyst This is an excellent opportunity for candidates seeking to develop a career within an enterprise IT Service Desk environment supporting over 7,000 users across West Sussex County Council and partner organisations. Successful candidates may have the opportunity to apply for permanent positions in the future. Any progression to a permanent appointment would be subject to the Council's recruitment processes and pay arrangements in place at that time. The Service Desk operates between 8:00am and 6:00pm, and you will work on a rotating shift pattern within these hours. • Provide a high-quality, customer-focused IT support service to colleagues across the Group. • Act as the first point of contact for IT support requests received via telephone, email and self-service portals. • Log, categorise and triage incidents and...