IT Support Analysts x 2 - Windows 11, Office 365, Active Directory - Wakefield, West Yorkshire - to 32,000 (DOE), great benefits including share ownership Specialist client requires IT Support Analysts to support the EMEA IT Director to support their Desktop infrastructure across EMEA. You will be responsible for 1st and 2nd Line Incident management using Freshdesk call logging software and providing problem management and all IT Infrastructure, desktop, laptop, mobile / fixed telephony (patching, rebuilds, fault finding on Win 11 machines etc ensuring SLA's are achieved and processes are followed to provide effective customer service and meet requirements. You are responsible for identifying risks and for testing new/changed services, firmware and application upgrades and transition of new services to operational support and ideally have experience of Incident, Change and Problem management although not essential. These are new roles within an award winning client in superb...

Role: ICT Consultant - 2nd Line Location: Yeadon, Horsforth & Guiseley ( Must Drive ) Salary: 28,000 - 32,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme Role summary: This role will involve supporting a primary school where you will be the liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. To be suitable for this role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team...

IT & Software Business Analyst - Leeds plus WFH - 60,000 to 65,000 A large-scale professional services organisation in Leeds is urgently seeking a new IT & Software Business Analyst to join their team. They are going through a significant IT transformation programme - implementing Salesforce and a number of other new business applications to change the way they work and deliver to customers. This is a hybrid role with a mix of office working and extensive home working options. As the successful candidate you must have: A strong track record as a Business Analyst, focused on software / applications delivery & integration Experience of the full life cycle as a BA - from requirements gathering to the testing phases of software projects Experience of Waterfall and Agile methodologies Experience of Salesforce integration projects would be an advantage, but not essential Any experience of ERP or off-the-shelf (COTS) software would also be valued Experience of...

IT & Software Business Analyst - Leeds plus WFH - 60,000 to 70,000 A large-scale professional services organisation in Leeds is urgently seeking a new IT & Software Business Analyst to join their team. They are going through a significant IT transformation programme - implementing Salesforce and a number of other new business applications to change the way they work and deliver to customers. This is a hybrid role with a mix of office working and extensive home working options. As the successful candidate you must have: A strong track record as a Business Analyst, focused on software / applications delivery & integration Experience of the full life cycle as a BA - from requirements gathering to the testing phases of software projects Experience of Waterfall and Agile methodologies Experience of Salesforce integration projects would be an advantage, but not essential Any experience of ERP or off-the-shelf (COTS) software would also be valued Experience of...