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AWD online
02 Mar, 2026
Full Time Permanent
IT Field Support Engineer / Onsite Second Line Technician
£40,000 - £45,000 yearly
AWD online Hybrid (London, UK)
IT Field Support Engineer / Onsite Second Line Technician Join a forward-thinking managed services environment as an IT Field Engineer delivering onsite and remote IT support, troubleshooting Windows and Mac systems, Office 365, Azure and networking solutions across Central London clients. If you’ve also worked in the following roles, we’d also like to hear from you: Service Desk Analyst, IT Support Analyst, Infrastructure Engineer, IT Helpdesk Analyst, IT Support Engineer, IT Technician, Technical Support Engineer, 2nd Line Support Engineer, 2nd Line IT Support Technician, Onsite Support Engineer, IT Field Engineer   SALARY: £40,000 - £45,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 4 days from client sites or the City of London office (Farringdon / Chancery Lane EC1N) and 1 day from home JOB TYPE: Full-Time, Permanent   WORKING HOURS: 40 hours per week, Monday to Friday   ** Fantastic Career...
Future Publishing
27 Feb, 2026
Full Time
1st Line Service Desk Engineer
Future Publishing Paddington, London W2, UK
The IT department provides a wide range of IT systems and services to Future Publishing. In particular, the IT department has overall responsibility for supporting over 3,000 internal customers globally and managing more than 3,000 desktops and mobile devices worldwide. The department aims to ensure that systems and services are effective, efficient, and economical, meeting operational needs and supporting business plans. It's committed to continually improving the way we work and the services for which we're responsible. What you'll be doing Reporting to the Deputy IT Service Desk Team Lead, you'll ensure that all service issues are resolved in accordance with agreed-upon procedures and standards. You'll be expected to perform a combination of both in-house and field coverage, as agreed upon with line management. You'll work closely with other global support teams to resolve issues, manage IT requests, and provide assistance in a follow-the-sun model in a first-line capacity....
AWD online
16 Feb, 2026
Full Time Permanent
Technical Support Engineer / ICT Technician
£26,243 - £29,838 yearly
AWD online Coventry, West Midlands, UK
Technical Support Engineer / ICT Technician Support a busy education IT environment delivering 2nd line IT support, network support and systems administration across multiple schools. Ideal for an experienced IT Support Engineer with strong Microsoft Windows, Active Directory and infrastructure support skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Engineer, IT Support Analyst, Infrastructure Technician, Systems Support Officer, Second Line Support Engineer, 2nd Line Technical Support Analyst, IT Technician This job is officially known with the organisation as an ICT Technician   SALARY: £26,243 to £29,838 per annum + Benefits LOCATION: Coventry, West Midlands JOB TYPE: Full-Time, Permanent WORKING HOURS: 37 Hours per Week, All Year Round, Monday to Thursday 8:00am – 4:00pm & Friday 8:00am – 3:30pm   JOB OVERVIEW We have a fantastic new job opportunity...
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